Navigation

    SmartAPI Forum
    • Register
    • Login
    • Search
    • Categories
    • Popular
    • Groups
    • FAQs
    • API Docs

    Error info: Connection to remote host was lost. Connection to remote host was lost.

    General Discussion
    websocket
    7
    32
    197
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      admin @Vypy1 last edited by

      HI @Vypy1 Ok we will update you on this.

      1 Reply Last reply Reply Quote 0
      • V
        vip last edited by

        I also got the same error today at around 11:57.

        {'task': 'cn', 'channel': 'NONLM', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        2021-06-15 11:53:26.590721 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        2021-06-15 11:53:56.598657 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        2021-06-15 11:54:26.604543 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        2021-06-15 11:54:56.609620 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        2021-06-15 11:55:26.614417 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        2021-06-15 11:55:56.619472 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': ', 'user': 'V232487', 'acctid': 'V232487'}
        2021-06-15 11:56:26.622838 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        2021-06-15 11:56:56.627850 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        Error info: Connection to remote host was lost.
        2021-06-15 11:57:26.633079 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        HeartBeat Sending Failed
        2021-06-15 11:57:56.634392 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        HeartBeat Sending Failed
        2021-06-15 11:58:26.638785 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        HeartBeat Sending Failed

        A 1 Reply Last reply Reply Quote 0
        • A
          admin @vip last edited by

          Hi @vip we have already reported this to our team.

          V N 2 Replies Last reply Reply Quote 0
          • V
            vip @admin last edited by

            @admin ok thanks.

            1 Reply Last reply Reply Quote 0
            • S
              s4ntosh @admin last edited by

              @admin while your team is working on a resolution, please provide a way or a code snippet to reconnect the WebSocket , this will be really helpful as the connection to the host was lost error is coming every now and then.

              A 1 Reply Last reply Reply Quote 0
              • A
                admin @s4ntosh last edited by

                Hi @s4ntosh You can use the websocket now the above mentioned issue is solved.

                S 2 Replies Last reply Reply Quote 0
                • S
                  s4ntosh @admin last edited by

                  @admin Screenshot_10.jpg

                  This has happened today at 12:24 again, this time with a different error code

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    admin @s4ntosh last edited by

                    HI @s4ntosh How many scripts you are passing.

                    tester12345 2 Replies Last reply Reply Quote 0
                    • tester12345
                      tester12345 @admin last edited by tester12345

                      @admin same is happening with me.
                      I am getting more 3 errors:

                      [WinError 10053] An established connection was aborted by the software in your host machine
                      and
                      [WinError 10054] An existing connection was forcibly closed by the remote host
                      and
                      [SSL: SSLV3_ALERT_BAD_RECORD_MAC] sslv3 alert bad record mac (_ssl.c:2633)

                      I am passing around 12 to 15 scripts.

                      nse_cm|20374&nse_cm|881&nse_cm|1333&nse_cm|4870&nse_cm|1594&nse_cm|2885&nse_cm|2963&nse_cm|21808&nse_cm|3045&nse_cm|3351&nse_cm|3456&nse_cm|3499

                      tester12345 1 Reply Last reply Reply Quote 0
                      • V
                        vip last edited by vip

                        @admin Getting error today as well.

                        2021-06-16 13:18:27.514597 : Start task in the background
                        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                        Error info: Connection to remote host was lost.
                        Connection to remote host was lost.
                        2021-06-16 13:18:57.519762 : Start task in the background
                        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                        HeartBeat Sending Failed
                        2021-06-16 13:19:27.524737 : Start task in the background
                        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                        HeartBeat Sending Failed
                        2021-06-16 13:19:57.530171 : Start task in the background
                        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                        HeartBeat Sending Failed
                        2021-06-16 13:20:27.535489 : Start task in the background
                        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                        HeartBeat Sending Failed
                        2021-06-16 13:20:57.541105 : Start task in the background
                        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                        HeartBeat Sending Failed

                        tester12345 1 Reply Last reply Reply Quote 0
                        • tester12345
                          tester12345 @admin last edited by

                          @admin also

                          Heartbeat sending failed.

                          e94e0f24-c985-4f34-b0e3-8394e6b96279-image.png

                          1 Reply Last reply Reply Quote 0
                          • tester12345
                            tester12345 @vip last edited by

                            @vip trying doing pip install smartapi-python --force-reinstall and run again.

                            1 Reply Last reply Reply Quote 0
                            • tester12345
                              tester12345 @tester12345 last edited by

                              @admin any update on this?

                              1 Reply Last reply Reply Quote 0
                              • S
                                s4ntosh @admin last edited by

                                @admin Min of 2, max I have tried is 3 scrips.

                                A 2 Replies Last reply Reply Quote 0
                                • A
                                  admin @s4ntosh last edited by admin

                                  This post is deleted!
                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    admin @s4ntosh last edited by

                                    Hi @s4ntosh We reported this to our team we will update you on this.

                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      abhijith last edited by

                                      This post is deleted!
                                      1 Reply Last reply Reply Quote 0
                                      • A
                                        abhijith last edited by

                                        @admin

                                        Facing the same issue.

                                        Additionally also receiving heartbeat failed error.
                                        11.PNG

                                        A 1 Reply Last reply Reply Quote 0
                                        • A
                                          admin @abhijith last edited by

                                          Dear @abhijith We are aware of this we will update once it get fixed.

                                          A 1 Reply Last reply Reply Quote 0
                                          • A
                                            admin @admin last edited by

                                            hi @anuragbaheti which version of sdk you are using.

                                            tester12345 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post