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    Error info: Connection to remote host was lost. Connection to remote host was lost.

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    • tester12345
      tester12345 @admin last edited by

      @admin also

      Heartbeat sending failed.

      e94e0f24-c985-4f34-b0e3-8394e6b96279-image.png

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      • tester12345
        tester12345 @vip last edited by

        @vip trying doing pip install smartapi-python --force-reinstall and run again.

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        • tester12345
          tester12345 @tester12345 last edited by

          @admin any update on this?

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          • S
            s4ntosh @admin last edited by

            @admin Min of 2, max I have tried is 3 scrips.

            A 2 Replies Last reply Reply Quote 0
            • A
              admin @s4ntosh last edited by admin

              This post is deleted!
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              • A
                admin @s4ntosh last edited by

                Hi @s4ntosh We reported this to our team we will update you on this.

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                • A
                  abhijith last edited by

                  This post is deleted!
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                  • A
                    abhijith last edited by

                    @admin

                    Facing the same issue.

                    Additionally also receiving heartbeat failed error.
                    11.PNG

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                    • A
                      admin @abhijith last edited by

                      Dear @abhijith We are aware of this we will update once it get fixed.

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        admin @admin last edited by

                        hi @anuragbaheti which version of sdk you are using.

                        tester12345 1 Reply Last reply Reply Quote 0
                        • tester12345
                          tester12345 @admin last edited by

                          @admin version 1.2.8 of smartapi-python

                          518e6121-1a76-429a-9c7f-5f9f050149dc-image.png

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                          • A
                            admin @tester12345 last edited by

                            HI @anuragbaheti Ok noted.

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                            • N
                              nahas_n last edited by

                              from smartapi import SmartWebSocket
                              import pickle
                              from smartapi import SmartConnect
                              from time import sleep
                              from datetime import datetime as dt
                              
                              
                              def get_feedtoken ():
                                  file = f'cache/ft_{dt.now().strftime("%d_%m_%Y")}.cache'
                                  token = pickle.load(open(file , 'rb') )
                                  return [( k , v ) for k, v in token.items() ][0]
                              
                              
                              def on_message(ws, message):
                                  global count , token , ts
                                  try:
                                      # print(message)
                                      for msg in message:
                                          ts['timestamp'] = msg['tvalue'] if 'tvalue' in msg.keys() else ts['timestamp']
                                          msg['ltt'] = ts['timestamp'] if 'ltt' in msg.keys() and msg['ltt']=='NA' else msg['ltt']
                                          if not 'tvalue' in msg.keys():
                                              msg.update(ts)
                                              print(msg)
                                  except Exception as e:
                                      traceback.print_exc()
                                      exit()
                              
                              def on_open(ws):
                                  global task , token
                                  print("on open")
                                  ss.subscribe(task,token)
                                  print("subscribed")
                              
                              def on_error(ws, error):
                                  print(error)
                              
                              def on_close(ws):
                                  print("Close")
                              
                              
                              CLIENT_CODE ,FEED_TOKEN   = get_feedtoken ()
                              token="nse_cm|26009"
                              task="mw"   # mw|sfi|dp
                              ts = {'timestamp' : None }
                              ss = SmartWebSocket(FEED_TOKEN, CLIENT_CODE)
                              ss._on_open = on_open
                              ss._on_message = on_message
                              ss._on_error = on_error
                              ss._on_close = on_close
                              
                              while True:
                                  ss.connect()
                              
                              

                              some guys are dm me about to code. for handling about such scenario. this egs works fine. u need to reconnect again when it disconnected. no other options

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                              • N
                                nahas_n @admin last edited by

                                @admin the problem still exists. i have log . i have took the count how many time it got disconnected . which is 42 time. please fix the problem as soon as possible.

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                                • A
                                  admin @nahas_n last edited by

                                  HI @nahas_n We have reported this to our team.We will update you.

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