Navigation

    SmartAPI Forum
    • Register
    • Login
    • Search
    • Categories
    • Popular
    • Groups
    • FAQs
    • API Docs

    Error info: Connection to remote host was lost. Connection to remote host was lost.

    General Discussion
    websocket
    7
    32
    197
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • V
      vip last edited by

      I also got the same error today at around 11:57.

      {'task': 'cn', 'channel': 'NONLM', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
      2021-06-15 11:53:26.590721 : Start task in the background
      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
      2021-06-15 11:53:56.598657 : Start task in the background
      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
      2021-06-15 11:54:26.604543 : Start task in the background
      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
      2021-06-15 11:54:56.609620 : Start task in the background
      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
      2021-06-15 11:55:26.614417 : Start task in the background
      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
      2021-06-15 11:55:56.619472 : Start task in the background
      {'task': 'hb', 'channel': '', 'token': ', 'user': 'V232487', 'acctid': 'V232487'}
      2021-06-15 11:56:26.622838 : Start task in the background
      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
      2021-06-15 11:56:56.627850 : Start task in the background
      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
      Error info: Connection to remote host was lost.
      2021-06-15 11:57:26.633079 : Start task in the background
      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
      HeartBeat Sending Failed
      2021-06-15 11:57:56.634392 : Start task in the background
      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
      HeartBeat Sending Failed
      2021-06-15 11:58:26.638785 : Start task in the background
      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
      HeartBeat Sending Failed

      A 1 Reply Last reply Reply Quote 0
      • A
        admin @vip last edited by

        Hi @vip we have already reported this to our team.

        V N 2 Replies Last reply Reply Quote 0
        • V
          vip @admin last edited by

          @admin ok thanks.

          1 Reply Last reply Reply Quote 0
          • S
            s4ntosh @admin last edited by

            @admin while your team is working on a resolution, please provide a way or a code snippet to reconnect the WebSocket , this will be really helpful as the connection to the host was lost error is coming every now and then.

            A 1 Reply Last reply Reply Quote 0
            • A
              admin @s4ntosh last edited by

              Hi @s4ntosh You can use the websocket now the above mentioned issue is solved.

              S 2 Replies Last reply Reply Quote 0
              • S
                s4ntosh @admin last edited by

                @admin Screenshot_10.jpg

                This has happened today at 12:24 again, this time with a different error code

                A 1 Reply Last reply Reply Quote 0
                • A
                  admin @s4ntosh last edited by

                  HI @s4ntosh How many scripts you are passing.

                  tester12345 2 Replies Last reply Reply Quote 0
                  • tester12345
                    tester12345 @admin last edited by tester12345

                    @admin same is happening with me.
                    I am getting more 3 errors:

                    [WinError 10053] An established connection was aborted by the software in your host machine
                    and
                    [WinError 10054] An existing connection was forcibly closed by the remote host
                    and
                    [SSL: SSLV3_ALERT_BAD_RECORD_MAC] sslv3 alert bad record mac (_ssl.c:2633)

                    I am passing around 12 to 15 scripts.

                    nse_cm|20374&nse_cm|881&nse_cm|1333&nse_cm|4870&nse_cm|1594&nse_cm|2885&nse_cm|2963&nse_cm|21808&nse_cm|3045&nse_cm|3351&nse_cm|3456&nse_cm|3499

                    tester12345 1 Reply Last reply Reply Quote 0
                    • V
                      vip last edited by vip

                      @admin Getting error today as well.

                      2021-06-16 13:18:27.514597 : Start task in the background
                      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                      Error info: Connection to remote host was lost.
                      Connection to remote host was lost.
                      2021-06-16 13:18:57.519762 : Start task in the background
                      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                      HeartBeat Sending Failed
                      2021-06-16 13:19:27.524737 : Start task in the background
                      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                      HeartBeat Sending Failed
                      2021-06-16 13:19:57.530171 : Start task in the background
                      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                      HeartBeat Sending Failed
                      2021-06-16 13:20:27.535489 : Start task in the background
                      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                      HeartBeat Sending Failed
                      2021-06-16 13:20:57.541105 : Start task in the background
                      {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
                      HeartBeat Sending Failed

                      tester12345 1 Reply Last reply Reply Quote 0
                      • tester12345
                        tester12345 @admin last edited by

                        @admin also

                        Heartbeat sending failed.

                        e94e0f24-c985-4f34-b0e3-8394e6b96279-image.png

                        1 Reply Last reply Reply Quote 0
                        • tester12345
                          tester12345 @vip last edited by

                          @vip trying doing pip install smartapi-python --force-reinstall and run again.

                          1 Reply Last reply Reply Quote 0
                          • tester12345
                            tester12345 @tester12345 last edited by

                            @admin any update on this?

                            1 Reply Last reply Reply Quote 0
                            • S
                              s4ntosh @admin last edited by

                              @admin Min of 2, max I have tried is 3 scrips.

                              A 2 Replies Last reply Reply Quote 0
                              • A
                                admin @s4ntosh last edited by admin

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • A
                                  admin @s4ntosh last edited by

                                  Hi @s4ntosh We reported this to our team we will update you on this.

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    abhijith last edited by

                                    This post is deleted!
                                    1 Reply Last reply Reply Quote 0
                                    • A
                                      abhijith last edited by

                                      @admin

                                      Facing the same issue.

                                      Additionally also receiving heartbeat failed error.
                                      11.PNG

                                      A 1 Reply Last reply Reply Quote 0
                                      • A
                                        admin @abhijith last edited by

                                        Dear @abhijith We are aware of this we will update once it get fixed.

                                        A 1 Reply Last reply Reply Quote 0
                                        • A
                                          admin @admin last edited by

                                          hi @anuragbaheti which version of sdk you are using.

                                          tester12345 1 Reply Last reply Reply Quote 0
                                          • tester12345
                                            tester12345 @admin last edited by

                                            @admin version 1.2.8 of smartapi-python

                                            518e6121-1a76-429a-9c7f-5f9f050149dc-image.png

                                            A 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post