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    Error info: Connection to remote host was lost. Connection to remote host was lost.

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    • tester12345
      tester12345 @admin last edited by tester12345

      @admin same is happening with me.
      I am getting more 3 errors:

      [WinError 10053] An established connection was aborted by the software in your host machine
      and
      [WinError 10054] An existing connection was forcibly closed by the remote host
      and
      [SSL: SSLV3_ALERT_BAD_RECORD_MAC] sslv3 alert bad record mac (_ssl.c:2633)

      I am passing around 12 to 15 scripts.

      nse_cm|20374&nse_cm|881&nse_cm|1333&nse_cm|4870&nse_cm|1594&nse_cm|2885&nse_cm|2963&nse_cm|21808&nse_cm|3045&nse_cm|3351&nse_cm|3456&nse_cm|3499

      tester12345 1 Reply Last reply Reply Quote 0
      • V
        vip last edited by vip

        @admin Getting error today as well.

        2021-06-16 13:18:27.514597 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        Error info: Connection to remote host was lost.
        Connection to remote host was lost.
        2021-06-16 13:18:57.519762 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        HeartBeat Sending Failed
        2021-06-16 13:19:27.524737 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        HeartBeat Sending Failed
        2021-06-16 13:19:57.530171 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        HeartBeat Sending Failed
        2021-06-16 13:20:27.535489 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        HeartBeat Sending Failed
        2021-06-16 13:20:57.541105 : Start task in the background
        {'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
        HeartBeat Sending Failed

        tester12345 1 Reply Last reply Reply Quote 0
        • tester12345
          tester12345 @admin last edited by

          @admin also

          Heartbeat sending failed.

          e94e0f24-c985-4f34-b0e3-8394e6b96279-image.png

          1 Reply Last reply Reply Quote 0
          • tester12345
            tester12345 @vip last edited by

            @vip trying doing pip install smartapi-python --force-reinstall and run again.

            1 Reply Last reply Reply Quote 0
            • tester12345
              tester12345 @tester12345 last edited by

              @admin any update on this?

              1 Reply Last reply Reply Quote 0
              • S
                s4ntosh @admin last edited by

                @admin Min of 2, max I have tried is 3 scrips.

                A 2 Replies Last reply Reply Quote 0
                • A
                  admin @s4ntosh last edited by admin

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • A
                    admin @s4ntosh last edited by

                    Hi @s4ntosh We reported this to our team we will update you on this.

                    1 Reply Last reply Reply Quote 0
                    • A
                      abhijith last edited by

                      This post is deleted!
                      1 Reply Last reply Reply Quote 0
                      • A
                        abhijith last edited by

                        @admin

                        Facing the same issue.

                        Additionally also receiving heartbeat failed error.
                        11.PNG

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          admin @abhijith last edited by

                          Dear @abhijith We are aware of this we will update once it get fixed.

                          A 1 Reply Last reply Reply Quote 0
                          • A
                            admin @admin last edited by

                            hi @anuragbaheti which version of sdk you are using.

                            tester12345 1 Reply Last reply Reply Quote 0
                            • tester12345
                              tester12345 @admin last edited by

                              @admin version 1.2.8 of smartapi-python

                              518e6121-1a76-429a-9c7f-5f9f050149dc-image.png

                              A 1 Reply Last reply Reply Quote 0
                              • A
                                admin @tester12345 last edited by

                                HI @anuragbaheti Ok noted.

                                1 Reply Last reply Reply Quote 0
                                • N
                                  nahas_n last edited by

                                  from smartapi import SmartWebSocket
                                  import pickle
                                  from smartapi import SmartConnect
                                  from time import sleep
                                  from datetime import datetime as dt
                                  
                                  
                                  def get_feedtoken ():
                                      file = f'cache/ft_{dt.now().strftime("%d_%m_%Y")}.cache'
                                      token = pickle.load(open(file , 'rb') )
                                      return [( k , v ) for k, v in token.items() ][0]
                                  
                                  
                                  def on_message(ws, message):
                                      global count , token , ts
                                      try:
                                          # print(message)
                                          for msg in message:
                                              ts['timestamp'] = msg['tvalue'] if 'tvalue' in msg.keys() else ts['timestamp']
                                              msg['ltt'] = ts['timestamp'] if 'ltt' in msg.keys() and msg['ltt']=='NA' else msg['ltt']
                                              if not 'tvalue' in msg.keys():
                                                  msg.update(ts)
                                                  print(msg)
                                      except Exception as e:
                                          traceback.print_exc()
                                          exit()
                                  
                                  def on_open(ws):
                                      global task , token
                                      print("on open")
                                      ss.subscribe(task,token)
                                      print("subscribed")
                                  
                                  def on_error(ws, error):
                                      print(error)
                                  
                                  def on_close(ws):
                                      print("Close")
                                  
                                  
                                  CLIENT_CODE ,FEED_TOKEN   = get_feedtoken ()
                                  token="nse_cm|26009"
                                  task="mw"   # mw|sfi|dp
                                  ts = {'timestamp' : None }
                                  ss = SmartWebSocket(FEED_TOKEN, CLIENT_CODE)
                                  ss._on_open = on_open
                                  ss._on_message = on_message
                                  ss._on_error = on_error
                                  ss._on_close = on_close
                                  
                                  while True:
                                      ss.connect()
                                  
                                  

                                  some guys are dm me about to code. for handling about such scenario. this egs works fine. u need to reconnect again when it disconnected. no other options

                                  1 Reply Last reply Reply Quote 0
                                  • N
                                    nahas_n @admin last edited by

                                    @admin the problem still exists. i have log . i have took the count how many time it got disconnected . which is 42 time. please fix the problem as soon as possible.

                                    A 1 Reply Last reply Reply Quote 0
                                    • A
                                      admin @nahas_n last edited by

                                      HI @nahas_n We have reported this to our team.We will update you.

                                      1 Reply Last reply Reply Quote 0
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