Error info: Connection to remote host was lost. Connection to remote host was lost.

s4ntosh

@admin while your team is working on a resolution, please provide a way or a code snippet to reconnect the WebSocket , this will be really helpful as the connection to the host was lost error is coming every now and then.

admin

Hi @s4ntosh You can use the websocket now the above mentioned issue is solved.

s4ntosh

@admin

This has happened today at 12:24 again, this time with a different error code

admin

HI @s4ntosh How many scripts you are passing.

tester12345

@admin same is happening with me.
I am getting more 3 errors:

[WinError 10053] An established connection was aborted by the software in your host machine
and
[WinError 10054] An existing connection was forcibly closed by the remote host
and
[SSL: SSLV3_ALERT_BAD_RECORD_MAC] sslv3 alert bad record mac (_ssl.c:2633)

I am passing around 12 to 15 scripts.

vip

@admin Getting error today as well.

2021-06-16 13:18:27.514597 : Start task in the background
{'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
Error info: Connection to remote host was lost.
Connection to remote host was lost.
2021-06-16 13:18:57.519762 : Start task in the background
{'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
HeartBeat Sending Failed
2021-06-16 13:19:27.524737 : Start task in the background
{'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
HeartBeat Sending Failed
2021-06-16 13:19:57.530171 : Start task in the background
{'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
HeartBeat Sending Failed
2021-06-16 13:20:27.535489 : Start task in the background
{'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
HeartBeat Sending Failed
2021-06-16 13:20:57.541105 : Start task in the background
{'task': 'hb', 'channel': '', 'token': '', 'user': 'V232487', 'acctid': 'V232487'}
HeartBeat Sending Failed

tester12345

@admin also

Heartbeat sending failed.

tester12345

@vip trying doing pip install smartapi-python --force-reinstall and run again.

tester12345

@admin any update on this?

s4ntosh

@admin Min of 2, max I have tried is 3 scrips.

admin

This post is deleted!

admin

Hi @s4ntosh We reported this to our team we will update you on this.

abhijith

This post is deleted!

abhijith

@admin

Facing the same issue.

Additionally also receiving heartbeat failed error.

admin

Dear @abhijith We are aware of this we will update once it get fixed.

admin

hi @anuragbaheti which version of sdk you are using.

tester12345

@admin version 1.2.8 of smartapi-python

admin

HI @anuragbaheti Ok noted.

nahas_n

from smartapi import SmartWebSocket
import pickle
from smartapi import SmartConnect
from time import sleep
from datetime import datetime as dt


def get_feedtoken ():
    file = f'cache/ft_{dt.now().strftime("%d_%m_%Y")}.cache'
    token = pickle.load(open(file , 'rb') )
    return [( k , v ) for k, v in token.items() ][0]


def on_message(ws, message):
    global count , token , ts
    try:
        # print(message)
        for msg in message:
            ts['timestamp'] = msg['tvalue'] if 'tvalue' in msg.keys() else ts['timestamp']
            msg['ltt'] = ts['timestamp'] if 'ltt' in msg.keys() and msg['ltt']=='NA' else msg['ltt']
            if not 'tvalue' in msg.keys():
                msg.update(ts)
                print(msg)
    except Exception as e:
        traceback.print_exc()
        exit()

def on_open(ws):
    global task , token
    print("on open")
    ss.subscribe(task,token)
    print("subscribed")

def on_error(ws, error):
    print(error)

def on_close(ws):
    print("Close")


CLIENT_CODE ,FEED_TOKEN   = get_feedtoken ()
token="nse_cm|26009"
task="mw"   # mw|sfi|dp
ts = {'timestamp' : None }
ss = SmartWebSocket(FEED_TOKEN, CLIENT_CODE)
ss._on_open = on_open
ss._on_message = on_message
ss._on_error = on_error
ss._on_close = on_close

while True:
    ss.connect()

some guys are dm me about to code. for handling about such scenario. this egs works fine. u need to reconnect again when it disconnected. no other options

nahas_n

@admin the problem still exists. i have log . i have took the count how many time it got disconnected . which is 42 time. please fix the problem as soon as possible.