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    Not able to connect to the websocket, please help!

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    • A
      AC last edited by

      Same for me

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        Phanilbb @trader_noob last edited by

        @trader_noob One of the things I hate with smart API is that there is no instant support. have to wait days to get an issue resolved.

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          sunny123456 @trader_noob last edited by

          @trader_noob many have missed 😞

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            nitinBK last edited by

            I took at trade at 9:15 and because of this issue i ended up booking a loss. Please help

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              Moderator_2 last edited by

              Hi @trader_noob @ashigro @Phanilbb

              Apologies for the inconvenience caused. We are looking into the issue. Please share the client codes.

              Thanks & Regards,
              SmartAPI team

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                trader_noob @Moderator_2 last edited by

                @Moderator_2 Thanks for replying. Client Code: A51767992

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                  sunny123456 @Moderator_2 last edited by

                  @Moderator_2 User ID:P553590

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                    ashigro @Moderator_2 last edited by ashigro

                    @Moderator_2
                    client code is MVY398

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                    • S
                      Sanky @ashigro last edited by

                      @ashigro @trader_noob I am facing the same issue

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                        Sanky @Moderator_2 last edited by

                        @Moderator_2 U12817

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                          pkrawat1 last edited by

                          Seems to be fixed now. Was getting same issue in morning.

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                            pkrawat1 last edited by

                            Screenshot 2024-01-02 at 12.47.45 PM.png

                            Again got the same error. This never happened before today.

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                              Moderator_2 last edited by

                              Hi @trader_noob @ashigro @Phanilbb

                              We have fixed the issue now, Websocket is working fine from our end.
                              Please verify the same at your end and let us know if the issue still occurs

                              Thanks & Regards,
                              SmartAPI team

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                                trader_noob @Moderator_2 last edited by

                                @Moderator_2 thanks, its working now. Would request you to implement measures so that this issue doesn't recur.

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                                  Phanilbb @Moderator_2 last edited by

                                  @Moderator_2 can u plz check this issue as well

                                  https://smartapi.angelbroking.com/topic/4145/not-receiving-the-postback-calls

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                                    Moderator_1 @trader_noob last edited by

                                    Hello @trader_noob,
                                    Apologies for the inconvenience. Rest assured, we are looking into it and would come up with fixes and usage best practices.

                                    Regards
                                    SmartAPI Team

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                                      Sanky @ashigro last edited by

                                      @ashigro @Moderator_1 @Moderator_2 I am still getting Resubscribe error
                                      04aea2ac-e2d0-470a-8ebc-404c300e941d-image.png

                                      Please help

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                                        Sanky @trader_noob last edited by

                                        @trader_noob @Moderator_2 I am still facing issue do we need to do any updates etc ?

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                                          Sanky @Sanky last edited by

                                          @Moderator_2 @Moderator_1 @admin Has this been fixed because I am still getting same error .

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                                            trader_noob @Sanky last edited by

                                            @Sanky said in Not able to connect to the websocket, please help!:

                                            ng issue do we need to do any updates etc

                                            It's working at my end, no change.

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