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    Error info: Connection to remote host was lost. Connection to remote host was lost.

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    • A
      admin @s4ntosh last edited by

      Hi @s4ntosh We reported this to our team we will update you on this.

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      • A
        abhijith last edited by

        This post is deleted!
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        • A
          abhijith last edited by

          @admin

          Facing the same issue.

          Additionally also receiving heartbeat failed error.
          11.PNG

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          • A
            admin @abhijith last edited by

            Dear @abhijith We are aware of this we will update once it get fixed.

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            • A
              admin @admin last edited by

              hi @anuragbaheti which version of sdk you are using.

              tester12345 1 Reply Last reply Reply Quote 0
              • tester12345
                tester12345 @admin last edited by

                @admin version 1.2.8 of smartapi-python

                518e6121-1a76-429a-9c7f-5f9f050149dc-image.png

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                • A
                  admin @tester12345 last edited by

                  HI @anuragbaheti Ok noted.

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                  • N
                    nahas_n last edited by

                    from smartapi import SmartWebSocket
                    import pickle
                    from smartapi import SmartConnect
                    from time import sleep
                    from datetime import datetime as dt
                    
                    
                    def get_feedtoken ():
                        file = f'cache/ft_{dt.now().strftime("%d_%m_%Y")}.cache'
                        token = pickle.load(open(file , 'rb') )
                        return [( k , v ) for k, v in token.items() ][0]
                    
                    
                    def on_message(ws, message):
                        global count , token , ts
                        try:
                            # print(message)
                            for msg in message:
                                ts['timestamp'] = msg['tvalue'] if 'tvalue' in msg.keys() else ts['timestamp']
                                msg['ltt'] = ts['timestamp'] if 'ltt' in msg.keys() and msg['ltt']=='NA' else msg['ltt']
                                if not 'tvalue' in msg.keys():
                                    msg.update(ts)
                                    print(msg)
                        except Exception as e:
                            traceback.print_exc()
                            exit()
                    
                    def on_open(ws):
                        global task , token
                        print("on open")
                        ss.subscribe(task,token)
                        print("subscribed")
                    
                    def on_error(ws, error):
                        print(error)
                    
                    def on_close(ws):
                        print("Close")
                    
                    
                    CLIENT_CODE ,FEED_TOKEN   = get_feedtoken ()
                    token="nse_cm|26009"
                    task="mw"   # mw|sfi|dp
                    ts = {'timestamp' : None }
                    ss = SmartWebSocket(FEED_TOKEN, CLIENT_CODE)
                    ss._on_open = on_open
                    ss._on_message = on_message
                    ss._on_error = on_error
                    ss._on_close = on_close
                    
                    while True:
                        ss.connect()
                    
                    

                    some guys are dm me about to code. for handling about such scenario. this egs works fine. u need to reconnect again when it disconnected. no other options

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                    • N
                      nahas_n @admin last edited by

                      @admin the problem still exists. i have log . i have took the count how many time it got disconnected . which is 42 time. please fix the problem as soon as possible.

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                      • A
                        admin @nahas_n last edited by

                        HI @nahas_n We have reported this to our team.We will update you.

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