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    Issue while placing order and unauthorized order in my account.

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    • A
      admin @c_harish last edited by admin

      Hi @c_harish we are facing some network issues .Our team has fixed it. Please retry and update us if you are facing similar issue.

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        c_harish @admin last edited by

        @admin after this message of yours, i had three instances of below error while checking positions respectively @ 12:52, 12:54, 13:06.

        HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)
        

        what is the permanent fix for this?

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          admin @c_harish last edited by

          Hi @c_harish I am sharing this with our team. Allow me to update you in few time.

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            c_harish @admin last edited by

            @admin, i am facing this issue again today.

            HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)
            
            Couldn't parse the JSON response received from the server: b'<!doctype html><html lang="en"><head><title>HTTP Status 500 \xe2\x80\x93 Internal Server Error</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:
            
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              admin @c_harish last edited by

              Hi @c_harish please mail us your piece if code and error @ api@angelbroking.com .

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                C1234 @admin last edited by C1234

                @admin
                Dear @admin,

                I faced this issue while placing orders for clients too. I faced it today, could you guide us through the correct steps?

                And also give out a reason why this is happening?

                Regards,
                Bharath

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                  admin @C1234 last edited by

                  HI @Bharath-Raj-M Please post your req and response here.

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                    C1234 @admin last edited by C1234

                    @admin

                    So I use python to place orders:

                    def place_order(client_name,client_smartApi,tradingsymbol,symbol_token,symbolexchange,transactiontype,quantity):
                        #place order
                        try:
                            orderparams = {
                                "variety": "NORMAL",
                                "tradingsymbol": str(tradingsymbol),
                                "symboltoken": str(symbol_token),
                                "transactiontype": str(transactiontype),
                                "exchange": str(symbolexchange),
                                "ordertype": "MARKET",
                                "producttype": "INTRADAY",
                                "duration": "DAY",
                                "quantity": str(quantity)
                                }
                            orderId=client_smartApi.placeOrder(orderparams)
                            print("The order id is: "+orderId+"\t client_name:"+client_name+" \t time:"+str(datetime.today()))
                        except Exception as e:
                            print(e)
                    
                    client_name = 'Username'
                    client_smartApi=SmartConnect(api_key='api_key')
                    login = client_smartApi.generateSession('Client_id','Client_password')
                    refreshToken = login['data']['refreshToken']
                    quantity = 'quantity'
                    place_order(client_name,client_smartApi,tradingsymbol,symbol_token,symbolexchange,transactiontype,quantity)
                    

                    Once I executed the above, I got a response as follows:

                    HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)
                    

                    That's pretty much it.

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                      admin @C1234 last edited by

                      Hi @Bharath-Raj-M ok we will test it and update you on this.

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                      • A
                        admin @admin last edited by

                        HI @ Kindly update us on your issue we tested it and we are able to execute orders.

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