Issue while placing order and unauthorized order in my account.

admin

Hi @c_harish we have shared this with our team we will revert you back soon.

c_harish

@admin looks like another similar day.
Facing same Internal Server Error while reading positions, orderbook, margin.
Ticks are coming almost 20 secs delayed.

@admin, It's been 14 days since I wrote this post and faced this issue atleast a dozen times now. haven't gotten a single proper reply except for "we will revert to you back soon".

admin

Hi @c_harish we are facing some network issues .Our team has fixed it. Please retry and update us if you are facing similar issue.

c_harish

@admin after this message of yours, i had three instances of below error while checking positions respectively @ 12:52, 12:54, 13:06.

HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)

what is the permanent fix for this?

admin

Hi @c_harish I am sharing this with our team. Allow me to update you in few time.

c_harish

@admin, i am facing this issue again today.

HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)

Couldn't parse the JSON response received from the server: b'<!doctype html><html lang="en"><head><title>HTTP Status 500 \xe2\x80\x93 Internal Server Error</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:

admin

Hi @c_harish please mail us your piece if code and error @ api@angelbroking.com .

C1234

@admin
Dear @admin,

I faced this issue while placing orders for clients too. I faced it today, could you guide us through the correct steps?

And also give out a reason why this is happening?

Regards,
Bharath

admin

HI @Bharath-Raj-M Please post your req and response here.

C1234

@admin

So I use python to place orders:

def place_order(client_name,client_smartApi,tradingsymbol,symbol_token,symbolexchange,transactiontype,quantity):
    #place order
    try:
        orderparams = {
            "variety": "NORMAL",
            "tradingsymbol": str(tradingsymbol),
            "symboltoken": str(symbol_token),
            "transactiontype": str(transactiontype),
            "exchange": str(symbolexchange),
            "ordertype": "MARKET",
            "producttype": "INTRADAY",
            "duration": "DAY",
            "quantity": str(quantity)
            }
        orderId=client_smartApi.placeOrder(orderparams)
        print("The order id is: "+orderId+"\t client_name:"+client_name+" \t time:"+str(datetime.today()))
    except Exception as e:
        print(e)

client_name = 'Username'
client_smartApi=SmartConnect(api_key='api_key')
login = client_smartApi.generateSession('Client_id','Client_password')
refreshToken = login['data']['refreshToken']
quantity = 'quantity'
place_order(client_name,client_smartApi,tradingsymbol,symbol_token,symbolexchange,transactiontype,quantity)

Once I executed the above, I got a response as follows:

HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)

That's pretty much it.

admin

Hi @Bharath-Raj-M ok we will test it and update you on this.

admin

HI @ Kindly update us on your issue we tested it and we are able to execute orders.