Issue while placing order and unauthorized order in my account.

admin

Hi @c_harish we will update you after checking the logs from our end.

Surya 1

@c_harish said in Issue while placing order and unauthorized order in my account.:

luckily as I had margin just enough to buy options, it got rejected. What is the origin of the above order timestamped @ 14:28:23? At 14:28, neither was I using web terminal, nor was my script running.

This is very serious. Imagine order is executed and market went opposite. @bhaveshjain Please have a look at this issue. Its very tricky to handle such situations for algo traders. No one would like to have such situations.

kiran1808

@c_harish @admin , even i faced this issue today while placing order via API, thank god, i was just testing and lost a little of only 500rs, not more, Admin please investigate this issue

admin

hello @rajanprabu @kiran1808 @c_harish our team is working on this.we will update you in this.

c_harish

any updates on this, @admin.

even today facing issues with reading positions, orderbook and frequent HB failures when big move happens, despite running from AWS Mumbai server.

Couldn't parse the JSON response received from the server: b'<!doctype html><html lang="en"><head><title>HTTP Status 500 \xe2\x80\x93 Internal Server Error</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:

HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)

admin

Hi @c_harish we have shared this with our team we will revert you back soon.

c_harish

@admin looks like another similar day.
Facing same Internal Server Error while reading positions, orderbook, margin.
Ticks are coming almost 20 secs delayed.

@admin, It's been 14 days since I wrote this post and faced this issue atleast a dozen times now. haven't gotten a single proper reply except for "we will revert to you back soon".

admin

Hi @c_harish we are facing some network issues .Our team has fixed it. Please retry and update us if you are facing similar issue.

c_harish

@admin after this message of yours, i had three instances of below error while checking positions respectively @ 12:52, 12:54, 13:06.

HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)

what is the permanent fix for this?

admin

Hi @c_harish I am sharing this with our team. Allow me to update you in few time.

c_harish

@admin, i am facing this issue again today.

HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)

Couldn't parse the JSON response received from the server: b'<!doctype html><html lang="en"><head><title>HTTP Status 500 \xe2\x80\x93 Internal Server Error</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:

admin

Hi @c_harish please mail us your piece if code and error @ api@angelbroking.com .

C1234

@admin
Dear @admin,

I faced this issue while placing orders for clients too. I faced it today, could you guide us through the correct steps?

And also give out a reason why this is happening?

Regards,
Bharath

admin

HI @Bharath-Raj-M Please post your req and response here.

C1234

@admin

So I use python to place orders:

def place_order(client_name,client_smartApi,tradingsymbol,symbol_token,symbolexchange,transactiontype,quantity):
    #place order
    try:
        orderparams = {
            "variety": "NORMAL",
            "tradingsymbol": str(tradingsymbol),
            "symboltoken": str(symbol_token),
            "transactiontype": str(transactiontype),
            "exchange": str(symbolexchange),
            "ordertype": "MARKET",
            "producttype": "INTRADAY",
            "duration": "DAY",
            "quantity": str(quantity)
            }
        orderId=client_smartApi.placeOrder(orderparams)
        print("The order id is: "+orderId+"\t client_name:"+client_name+" \t time:"+str(datetime.today()))
    except Exception as e:
        print(e)

client_name = 'Username'
client_smartApi=SmartConnect(api_key='api_key')
login = client_smartApi.generateSession('Client_id','Client_password')
refreshToken = login['data']['refreshToken']
quantity = 'quantity'
place_order(client_name,client_smartApi,tradingsymbol,symbol_token,symbolexchange,transactiontype,quantity)

Once I executed the above, I got a response as follows:

HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)

That's pretty much it.

admin

Hi @Bharath-Raj-M ok we will test it and update you on this.

admin

HI @ Kindly update us on your issue we tested it and we are able to execute orders.