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    Issue while placing order and unauthorized order in my account.

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    • C
      c_harish last edited by c_harish

      Hey @admin
      My code fired market orders to two clients "R" and "H" @ 14:20:00. But looks like it didn't receive an order id as response to order call.
      So it retried ordering for both clients again @ 14:21:00. This time order went through for client "R", but not for client "H".
      Below is my output screen while it happened.

      FUT-NSE-NIFTY-29APR21, 2021-04-15 14:20:00, 14543.35, 14558.45, 14543.35, 14558.4, 30525.0, 0, 14496.47, 14560.25, 14562.45, 14561.35, 2.2, 2021-04-15 14:20:07.295
OPT-NSE-NIFTY-15APR21-14600-CE, 2021-04-15 14:20:00, 4.8, 5.8, 4.8, 5.65, 468600.0, 0, 9.19, 6.15, 6.2, 6.2, 0.05, 2021-04-15 14:20:07.295
OPT-NSE-NIFTY-15APR21-14600-PE, 2021-04-15 14:20:00, 92.7, 92.7, 79.4, 79.4, 91725.0, 75, 134.95, 78.6, 79.15, 78.9, 0.55, 2021-04-15 14:20:07.295
***** STORE NOTIF: H While getting order id
***** STORE NOTIF: H 'NoneType' object is not subscriptable
***** STORE NOTIF: R While getting order id
***** STORE NOTIF: R 'NoneType' object is not subscriptable
2021-04-15T14:20:00, Order Canceled/Margin/Rejected
2021-04-15T14:21:00, FUT close the sell: BUY CREATE, 14557.05
2021-04-15T14:21:00, CE close the sell: BUY CREATE, 5.15
2021-04-15T14:21:00, PE close the buy: SELL CREATE, 83.40
CURRENT PNL : -5865.0
FUT-NSE-NIFTY-29APR21, 2021-04-15 14:21:00, 14557.95, 14563.45, 14554.5, 14557.05, 34275.0, 0, 14496.63, 14555.2, 14555.95, 14555.6, 0.75, 2021-04-15 14:21:06.868
OPT-NSE-NIFTY-15APR21-14600-CE, 2021-04-15 14:21:00, 5.95, 6.5, 5.0, 5.15, 640800.0, 0, 9.17, 5.05, 5.1, 5.05, 0.05, 2021-04-15 14:21:06.868
OPT-NSE-NIFTY-15APR21-14600-PE, 2021-04-15 14:21:00, 79.5, 83.6, 77.85, 83.4, 144450.0, 75, 134.65, 83.75, 84.3, 84.0, 0.55, 2021-04-15 14:21:06.868
***** STORE NOTIF: R Time Before order :  2021-04-15 14:21:00.462
***** STORE NOTIF: R Time After order :  2021-04-15 14:21:00.602
***** STORE NOTIF: R It took  140  milliseconds
***** STORE NOTIF: R Order Submitted
***** STORE NOTIF: R SELL EXECUTED QTY 150
***** STORE NOTIF: H While getting order id
***** STORE NOTIF: H 'NoneType' object is not subscriptable
2021-04-15T14:21:00, Order Canceled/Margin/Rejected
CURRENT PNL : -5400.0
FUT-NSE-NIFTY-29APR21, 2021-04-15 14:22:00, 14556.95, 14556.95, 14545.3, 14553.4, 30900.0, 0, 14496.75, 14548.65, 14550.75, 14549.7, 2.1, 2021-04-15 14:22:01.582
OPT-NSE-NIFTY-15APR21-14600-CE, 2021-04-15 14:22:00, 5.15, 5.3, 4.0, 4.2, 732300.0, 0, 9.14, 4.15, 4.25, 4.2, 0.1, 2021-04-15 14:22:01.582
OPT-NSE-NIFTY-15APR21-14600-PE, 2021-04-15 14:22:00, 82.05, 91.05, 82.05, 89.6, 119325.0, 75, 134.39, 89.45, 89.9, 89.7, 0.45, 2021-04-15 14:22:01.582

Process finished with exit code -1

      So I killed the script and manually squared off the position for client "H" @ 14:21:51 from Angel Web. Below is the screenshot of it.

      7cfc293a-af91-443d-b4e2-a3fff3c010f9-image.png

      I closed the web terminal and then at market close, when I checked the orderbook, I found a strange sell order of same type as the one I manually squared off timestamped @ 14:28:23. Below is the screenshot of it.

      c0e9a444-caf0-4e8a-b7db-6a81aec53acb-image.png

      luckily as I had margin just enough to buy options, it got rejected. What is the origin of the above order timestamped @ 14:28:23? At 14:28, neither was I using web terminal, nor was my script running.

      Please clarify. @admin

      A S K 3 Replies Last reply Reply Quote 0
      • A
        admin @c_harish last edited by admin

        Hi @c_harish we will update you after checking the logs from our end.

        1 Reply Last reply Reply Quote 0
        • S
          Surya 1 @c_harish last edited by

          @c_harish

          @c_harish said in Issue while placing order and unauthorized order in my account.:

          luckily as I had margin just enough to buy options, it got rejected. What is the origin of the above order timestamped @ 14:28:23? At 14:28, neither was I using web terminal, nor was my script running.

          This is very serious. Imagine order is executed and market went opposite. @bhaveshjain Please have a look at this issue. Its very tricky to handle such situations for algo traders. No one would like to have such situations.

          1 Reply Last reply Reply Quote 0
          • K
            kiran1808 @c_harish last edited by

            @c_harish @admin , even i faced this issue today while placing order via API, thank god, i was just testing and lost a little of only 500rs, not more, Admin please investigate this issue

            1 Reply Last reply Reply Quote 0
            • A
              admin last edited by

              hello @rajanprabu @kiran1808 @c_harish our team is working on this.we will update you in this.

              C 1 Reply Last reply Reply Quote 0
              • C
                c_harish @admin last edited by

                any updates on this, @admin.

                even today facing issues with reading positions, orderbook and frequent HB failures when big move happens, despite running from AWS Mumbai server.

                Couldn't parse the JSON response received from the server: b'<!doctype html><html lang="en"><head><title>HTTP Status 500 \xe2\x80\x93 Internal Server Error</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:

                HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)
                A 1 Reply Last reply Reply Quote 0
                • A
                  admin @c_harish last edited by

                  Hi @c_harish we have shared this with our team we will revert you back soon.

                  C 1 Reply Last reply Reply Quote 0
                  • C
                    c_harish @admin last edited by c_harish

                    @admin looks like another similar day.
                    Facing same Internal Server Error while reading positions, orderbook, margin.
                    Ticks are coming almost 20 secs delayed.

                    @admin, It's been 14 days since I wrote this post and faced this issue atleast a dozen times now. haven't gotten a single proper reply except for "we will revert to you back soon".

                    A 1 Reply Last reply Reply Quote 0
                    • A
                      admin @c_harish last edited by admin

                      Hi @c_harish we are facing some network issues .Our team has fixed it. Please retry and update us if you are facing similar issue.

                      C 1 Reply Last reply Reply Quote 0
                      • C
                        c_harish @admin last edited by

                        @admin after this message of yours, i had three instances of below error while checking positions respectively @ 12:52, 12:54, 13:06.

                        HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)

                        what is the permanent fix for this?

                        A 1 Reply Last reply Reply Quote 0
                        • A
                          admin @c_harish last edited by

                          Hi @c_harish I am sharing this with our team. Allow me to update you in few time.

                          C 1 Reply Last reply Reply Quote 0
                          • C
                            c_harish @admin last edited by

                            @admin, i am facing this issue again today.

                            HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)

                            Couldn't parse the JSON response received from the server: b'<!doctype html><html lang="en"><head><title>HTTP Status 500 \xe2\x80\x93 Internal Server Error</title><style type="text/css">body {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;background-color:
                            A 1 Reply Last reply Reply Quote 0
                            • A
                              admin @c_harish last edited by

                              Hi @c_harish please mail us your piece if code and error @ api@angelbroking.com .

                              C 1 Reply Last reply Reply Quote 0
                              • C
                                C1234 @admin last edited by C1234

                                @admin
                                Dear @admin,

                                I faced this issue while placing orders for clients too. I faced it today, could you guide us through the correct steps?

                                And also give out a reason why this is happening?

                                Regards,
                                Bharath

                                A 1 Reply Last reply Reply Quote 0
                                • A
                                  admin @C1234 last edited by

                                  HI @Bharath-Raj-M Please post your req and response here.

                                  C 1 Reply Last reply Reply Quote 0
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                                    C1234 @admin last edited by C1234

                                    @admin

                                    So I use python to place orders:

                                    def place_order(client_name,client_smartApi,tradingsymbol,symbol_token,symbolexchange,transactiontype,quantity):
    #place order
    try:
        orderparams = {
            "variety": "NORMAL",
            "tradingsymbol": str(tradingsymbol),
            "symboltoken": str(symbol_token),
            "transactiontype": str(transactiontype),
            "exchange": str(symbolexchange),
            "ordertype": "MARKET",
            "producttype": "INTRADAY",
            "duration": "DAY",
            "quantity": str(quantity)
            }
        orderId=client_smartApi.placeOrder(orderparams)
        print("The order id is: "+orderId+"\t client_name:"+client_name+" \t time:"+str(datetime.today()))
    except Exception as e:
        print(e)

client_name = 'Username'
client_smartApi=SmartConnect(api_key='api_key')
login = client_smartApi.generateSession('Client_id','Client_password')
refreshToken = login['data']['refreshToken']
quantity = 'quantity'
place_order(client_name,client_smartApi,tradingsymbol,symbol_token,symbolexchange,transactiontype,quantity)

                                    Once I executed the above, I got a response as follows:

                                    HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)

                                    That's pretty much it.

                                    A 1 Reply Last reply Reply Quote 0
                                    • A
                                      admin @C1234 last edited by

                                      Hi @Bharath-Raj-M ok we will test it and update you on this.

                                      A 1 Reply Last reply Reply Quote 0
                                      • A
                                        admin @admin last edited by

                                        HI @ Kindly update us on your issue we tested it and we are able to execute orders.

                                        1 Reply Last reply Reply Quote 0
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