Not able to connect to the websocket, please help!
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@Moderator_2 can u plz check this issue as well
https://smartapi.angelbroking.com/topic/4145/not-receiving-the-postback-calls
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Hello @trader_noob,
Apologies for the inconvenience. Rest assured, we are looking into it and would come up with fixes and usage best practices.Regards
SmartAPI Team -
@ashigro @Moderator_1 @Moderator_2 I am still getting Resubscribe error
Please help
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@trader_noob @Moderator_2 I am still facing issue do we need to do any updates etc ?
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@Moderator_2 @Moderator_1 @admin Has this been fixed because I am still getting same error .
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@Sanky said in Not able to connect to the websocket, please help!:
ng issue do we need to do any updates etc
It's working at my end, no change.
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same here, repeated timeout errors from last 2 days, breaking the algo multiple times a day. there's no proactive checks from angel for sure. seriously thinking of moving out.
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@Moderator_1 @Moderator_2 Is their any escalation channel we can follow ? Should we post on twitter or escalate with Angel to gain traction on this ?
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Hi @Sanky,
Apologies for delayed response.
We have verified for your client code U12817, there is no issue for "Resubscribe error". Kindly reverify the issue at your end as our server is getting close request by client immediately after connection establishment.Thanks & Regards,
SmartAPI team -
@Moderator_2 SO what do I need to check ? I haven't changed anything , please let me know which code to use , I will try again
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@Moderator_1 @Moderator_2 I am still getting same error . This is really pathetic .
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Hello @Sanky, @trader_noob,
We have fixed this from our end. Please let us know if you are still facing this issue. You can try using sample code on our github repo for the same. Please write to us at smartapi@angelbroking.com for any other support.Regards
SmartAPI Team