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    Timeout errors happening

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    • C
      c_harish @Mnagesh last edited by c_harish

      @Mnagesh said in Timeout errors happening:

      @c_harish timeout problem is common
      give some sleep time and put it in a loop to resolve the issue as per rate limits specified by smartapi . Use exception handling for timeout issue
      eg:
      d58f0a1d-5e9b-4cce-a78f-ee352b2b0063-image.png

      please suggest us how long to put our script to sleep? because today we have waited for a total of 16 mins inside sleep for angel to come back up? and FYI, we never cross the rate limits provided in documentation.

      Mnagesh P 2 Replies Last reply Reply Quote 0
      • S
        smitshahfo @pari last edited by

        @pari Good observation..

        It got resolved at 12:18..

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        • S
          StocksDeveloper last edited by

          It started happening again @ around 12:10 pm.

          Please check, something is not right today. Everything was working until today.

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          • Mnagesh
            Mnagesh @c_harish last edited by

            @c_harish

            getltp is limited to 10 per sec

            so just above that time will be okay

            1/10 = 0.1 sec

            so
            i use sleep of
            0.15 sec

            in case of time out

            Sr. No API Name Throttling Limit Rate (Request/Second)
            1 loginByPassword 1
            2 getProfile 1
            3 logout 1
            4 generateTokens 1
            5 placeOrder 10
            6 modifyOrder 10
            7 cancelOrder 10
            8 getLtpData 10
            9 getOrderBook 1
            10 getTradeBook 1
            11 getRMS 1
            12 getHolding 1
            13 getPosition 1
            14 convertPosition 10
            15 getCandleData 3
            16 createRule 10
            17 modifyRule 10
            18 cancelRule 10
            19 ruleDetails 1
            20 ruleList 1

            Now I am full time Algo Trader and successfully developed my own Apps for my personal use.

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            • C
              c_harish @Mnagesh last edited by

              @Mnagesh, we know this. and we don't cross any of the suggested rate limits as I said in last post.

              Mnagesh 1 Reply Last reply Reply Quote 0
              • P
                pari @c_harish last edited by

                @c_harish

                Correct. This issue is not about exceeding the rate access limit of 10 per second. Even my program sleeps for 1 second after sending 10 requests. My script also polls only once a minute. Currently I'm only polling for 'ltp' for 4 scrips, which is well within the limit. This issue is clearly about 'http' timeouts happening at the server level and not due to the script.

                It's now past 12:18, the issue seems to have stopped and the script is running as before. I wonder if it will occur again at 1:08.

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                  pari @smitshahfo last edited by

                  @vrkhyd
                  Now watch out for 1:08.

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                  • C
                    c_harish @pari last edited by c_harish

                    @pari said in Timeout errors happening:

                    @c_harish

                    Correct. This issue is not about exceeding the rate access limit of 10 per second. Even my program sleeps for 1 second after sending 10 requests. My script also polls only once a minute. Currently I'm only polling for 'ltp' for 4 scrips, which is well within the limit. This issue is clearly about 'http' timeouts happening at the server level and not due to the script.

                    It's now past 12:18, the issue seems to have stopped and the script is running as before. I wonder if it will occur again at 1:08.

                    true. it is not client specific when everyone faces it. i am appalled by @admin 's silence on this thread. not a single reply in this thread from @admin after almost 20 minutes of downtime in 3 hrs.

                    as usual, @admin will ask for if we are running locally/cloud, timestamp, error code and forget as if nothing happened.

                    1 Reply Last reply Reply Quote 1
                    • Mnagesh
                      Mnagesh @c_harish last edited by

                      @c_harish today i am facing same issue
                      seems server down in between or not responding in between
                      around 12:10 or so

                      Now I am full time Algo Trader and successfully developed my own Apps for my personal use.

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                      • A
                        admin @Mnagesh last edited by

                        @Mnagesh @Mnagesh @c_harish @pari @StocksDeveloper @vrkhyd Dear customers, there was a network issues across apps (mobile app/web/SmartAPI) which affected multiple flows. The issue occurred between 11:07:00 AM to 11:17:00 AM and then again between 12:07:00 PM to 12:17:00 PM. We regret the inconvenience caused.

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                        • R
                          ramk last edited by ramk

                          @admin happening now intermittently. Do you have a health check URL which we can use in our logic to periodically check service health before hitting the actual end points

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                          • A
                            atif27khan last edited by

                            IM am moving to another platform

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