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    • C
      c_harish @StocksDeveloper last edited by

      @StocksDeveloper @admin. We too faced it. started from 11:00 and got resolved by 11:18.

      requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/secure/angelbroking/user/v1/getProfile?%7B%22refreshToken%22:%20%22eyJhbGciOiJIUzUxMiJ9.eyJ0b2tlbiI6IlJFRlJFU0gtVE9LRU4iLCJpYXQiOjE2NTk2NzA1MDJ9.2MBQxy2dPQVt4RQQ6bk51SCDJmSQLIidW571CB0BhvE5yvZPcz7S_7uSwL00szX4zvWVFvSBqxRnMIPz7NDECQ%22%7D (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7f2335508d50>, 'Connection to apiconnect.angelbroking.com timed out. (connect timeout=7)'))



urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/secure/angelbroking/user/v1/getProfile?%7B%22refreshToken%22:%20%22eyJhbGciOiJIUzUxMiJ9.eyJ0b2tlbiI6IlJFRlJFU0gtVE9LRU4iLCJpYXQiOjE2NTk2NzA1MDJ9.2MBQxy2dPQVt4RQQ6bk51SCDJmSQLIidW571CB0BhvE5yvZPcz7S_7uSwL00szX4zvWVFvSBqxRnMIPz7NDECQ%22%7D (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7f2335508d50>, 'Connection to apiconnect.angelbroking.com timed out. (connect timeout=7)'))

      @admin it is not looking good. why is this happening too often now?

      Mnagesh C P 3 Replies Last reply Reply Quote 0
      • Mnagesh
        Mnagesh @c_harish last edited by

        @c_harish timeout problem is common
        give some sleep time and put it in a loop to resolve the issue as per rate limits specified by smartapi . Use exception handling for timeout issue
        eg:
        d58f0a1d-5e9b-4cce-a78f-ee352b2b0063-image.png

        Now I am full time Algo Trader and successfully developed my own Apps for my personal use.

        C 1 Reply Last reply Reply Quote 0
        • C
          c_harish @c_harish last edited by

          @c_harish said in Timeout errors happening:

          @StocksDeveloper @admin. We too faced it. started from 11:00 and got resolved by 11:18.

          requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/secure/angelbroking/user/v1/getProfile?%7B%22refreshToken%22:%20%22eyJhbGciOiJIUzUxMiJ9.eyJ0b2tlbiI6IlJFRlJFU0gtVE9LRU4iLCJpYXQiOjE2NTk2NzA1MDJ9.2MBQxy2dPQVt4RQQ6bk51SCDJmSQLIidW571CB0BhvE5yvZPcz7S_7uSwL00szX4zvWVFvSBqxRnMIPz7NDECQ%22%7D (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7f2335508d50>, 'Connection to apiconnect.angelbroking.com timed out. (connect timeout=7)'))



urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/secure/angelbroking/user/v1/getProfile?%7B%22refreshToken%22:%20%22eyJhbGciOiJIUzUxMiJ9.eyJ0b2tlbiI6IlJFRlJFU0gtVE9LRU4iLCJpYXQiOjE2NTk2NzA1MDJ9.2MBQxy2dPQVt4RQQ6bk51SCDJmSQLIidW571CB0BhvE5yvZPcz7S_7uSwL00szX4zvWVFvSBqxRnMIPz7NDECQ%22%7D (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7f2335508d50>, 'Connection to apiconnect.angelbroking.com timed out. (connect timeout=7)'))

          @admin it is not looking good. why is this happening too often now?

          now happening again @admin. Don't force us to take the harsh decision of moving out.

          1 Reply Last reply Reply Quote 0
          • P
            pari @c_harish last edited by

            This issue is occurring again at 12:08. Faced this at 11:08 and got resolved automatically in 10 minutes. This has recurred exactly in one hour. Need to observe if it will resolve itself by 12:20.

            S 1 Reply Last reply Reply Quote 0
            • C
              c_harish @Mnagesh last edited by c_harish

              @Mnagesh said in Timeout errors happening:

              @c_harish timeout problem is common
              give some sleep time and put it in a loop to resolve the issue as per rate limits specified by smartapi . Use exception handling for timeout issue
              eg:
              d58f0a1d-5e9b-4cce-a78f-ee352b2b0063-image.png

              please suggest us how long to put our script to sleep? because today we have waited for a total of 16 mins inside sleep for angel to come back up? and FYI, we never cross the rate limits provided in documentation.

              Mnagesh P 2 Replies Last reply Reply Quote 0
              • S
                smitshahfo @pari last edited by

                @pari Good observation..

                It got resolved at 12:18..

                P 1 Reply Last reply Reply Quote 0
                • S
                  StocksDeveloper last edited by

                  It started happening again @ around 12:10 pm.

                  Please check, something is not right today. Everything was working until today.

                  1 Reply Last reply Reply Quote 0
                  • Mnagesh
                    Mnagesh @c_harish last edited by

                    @c_harish

                    getltp is limited to 10 per sec

                    so just above that time will be okay

                    1/10 = 0.1 sec

                    so
                    i use sleep of
                    0.15 sec

                    in case of time out

                    Sr. No API Name Throttling Limit Rate (Request/Second)
                    1 loginByPassword 1
                    2 getProfile 1
                    3 logout 1
                    4 generateTokens 1
                    5 placeOrder 10
                    6 modifyOrder 10
                    7 cancelOrder 10
                    8 getLtpData 10
                    9 getOrderBook 1
                    10 getTradeBook 1
                    11 getRMS 1
                    12 getHolding 1
                    13 getPosition 1
                    14 convertPosition 10
                    15 getCandleData 3
                    16 createRule 10
                    17 modifyRule 10
                    18 cancelRule 10
                    19 ruleDetails 1
                    20 ruleList 1

                    Now I am full time Algo Trader and successfully developed my own Apps for my personal use.

                    C 1 Reply Last reply Reply Quote 0
                    • C
                      c_harish @Mnagesh last edited by

                      @Mnagesh, we know this. and we don't cross any of the suggested rate limits as I said in last post.

                      Mnagesh 1 Reply Last reply Reply Quote 0
                      • P
                        pari @c_harish last edited by

                        @c_harish

                        Correct. This issue is not about exceeding the rate access limit of 10 per second. Even my program sleeps for 1 second after sending 10 requests. My script also polls only once a minute. Currently I'm only polling for 'ltp' for 4 scrips, which is well within the limit. This issue is clearly about 'http' timeouts happening at the server level and not due to the script.

                        It's now past 12:18, the issue seems to have stopped and the script is running as before. I wonder if it will occur again at 1:08.

                        C 1 Reply Last reply Reply Quote 0
                        • P
                          pari @smitshahfo last edited by

                          @vrkhyd
                          Now watch out for 1:08.

                          1 Reply Last reply Reply Quote 0
                          • C
                            c_harish @pari last edited by c_harish

                            @pari said in Timeout errors happening:

                            @c_harish

                            Correct. This issue is not about exceeding the rate access limit of 10 per second. Even my program sleeps for 1 second after sending 10 requests. My script also polls only once a minute. Currently I'm only polling for 'ltp' for 4 scrips, which is well within the limit. This issue is clearly about 'http' timeouts happening at the server level and not due to the script.

                            It's now past 12:18, the issue seems to have stopped and the script is running as before. I wonder if it will occur again at 1:08.

                            true. it is not client specific when everyone faces it. i am appalled by @admin 's silence on this thread. not a single reply in this thread from @admin after almost 20 minutes of downtime in 3 hrs.

                            as usual, @admin will ask for if we are running locally/cloud, timestamp, error code and forget as if nothing happened.

                            1 Reply Last reply Reply Quote 1
                            • Mnagesh
                              Mnagesh @c_harish last edited by

                              @c_harish today i am facing same issue
                              seems server down in between or not responding in between
                              around 12:10 or so

                              Now I am full time Algo Trader and successfully developed my own Apps for my personal use.

                              A 1 Reply Last reply Reply Quote 0
                              • A
                                admin @Mnagesh last edited by

                                @Mnagesh @Mnagesh @c_harish @pari @StocksDeveloper @vrkhyd Dear customers, there was a network issues across apps (mobile app/web/SmartAPI) which affected multiple flows. The issue occurred between 11:07:00 AM to 11:17:00 AM and then again between 12:07:00 PM to 12:17:00 PM. We regret the inconvenience caused.

                                1 Reply Last reply Reply Quote 0
                                • R
                                  ramk last edited by ramk

                                  @admin happening now intermittently. Do you have a health check URL which we can use in our logic to periodically check service health before hitting the actual end points

                                  1 Reply Last reply Reply Quote 0
                                  • A
                                    atif27khan last edited by

                                    IM am moving to another platform

                                    1 Reply Last reply Reply Quote 0
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