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  4. Postback URL not receiving order updates | Client ID: RISO1031

Postback URL not receiving order updates | Client ID: RISO1031

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    Hi SmartAPI Team,

    We are facing an issue where order status updates are not being sent to my configured Postback URL.

    Here are the details of my setup and testing:

    Client ID: RISO1031

    API Key: Btndl3ny

    Order Placement: Orders are being placed successfully using same API key and python SDK.

    Troubleshooting already completed:

    Endpoint Reachability: Tested the Postback URL via Postman using a POST request, and it returns an immediate HTTP 200 OK.

    Logs Check: Checked server access logs during API order execution. No incoming POST request from SmartAPI servers hits my endpoint.

    SSL/Security: The URL uses a valid, CA-signed HTTPS SSL certificate.

    Could you please check and re-sync/enable postbacks for my account?

    Thank you,
    Elite Dev

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