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    HeartBeats Failed

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    • S
      Surya 1 @rahul4019 last edited by

      @PandaTrade

      Thats sad :(. Thanks for testing..

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      • R
        rahul4019 last edited by

        Hi @admin,
        from smartapiwebsocket import SmartWebSocket
        This is the import that is given in the examples section of github.
        When i try to use this it doesn't work.

        Could you let me know what are the imports that i need to do?
        FYI, earlier used this from smartapi import WebSocket;from smartapi import SmartConnect

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        • A
          admin @rahul4019 last edited by

          Hi @PandaTrade from smartapi import SmartWebSocket

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            rahul4019 @admin last edited by

            @admin

            2021-06-01 10:55:23.634091 : Start task in the background
            {'task': 'hb', 'channel': '', 'token': '092017127', 'user': 'X63314', 'acctid': 'X63314'}```
            hello @admin, 
            I am not getting tick data except the above response.
            could you please paste your sample code for the same.
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              rahul4019 @rahul4019 last edited by

              @admin any update on this?

              @rajanprabu are you able to test websocket streaming?

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              • A
                admin @rahul4019 last edited by admin

                Hi @PandaTrade can you mail us your request and response.

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                • S
                  Surya 1 @rahul4019 last edited by

                  @PandaTrade

                  Im using an older SDK for production. Didnt get time to test the new one. But I face Heartbeat failure message twice today.

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                    admin @Surya 1 last edited by

                    Hi @rajanprabu try with this example its already available in read me file kindly update your sdk to 1.2.7.
                    from smartapi import SmartWebSocket

                    feed_token=092017047

                    FEED_TOKEN="YOUR_FEED_TOKEN"
                    CLIENT_CODE="YOUR_CLIENT_CODE"

                    token="mcx_fo|224395"

                    token="EXCHANGE|TOKEN_SYMBOL" #SAMPLE: nse_cm|2885&nse_cm|1594&nse_cm|11536&nse_cm|3045

                    token="mcx_fo|226745&mcx_fo|220822&mcx_fo|227182&mcx_fo|221599"

                    task="mw" # mw|sfi|dp

                    ss = SmartWebSocket(FEED_TOKEN, CLIENT_CODE)

                    def on_message(ws, message):
                    print("Ticks: {}".format(message))

                    def on_open(ws):
                    print("on open")
                    ss.subscribe(task,token)

                    def on_error(ws, error):
                    print(error)

                    def on_close(ws):
                    print("Close")

                    Assign the callbacks.

                    ss._on_open = on_open
                    ss._on_message = on_message
                    ss._on_error = on_error
                    ss._on_close = on_close

                    ss.connect()

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                    • S
                      Surya 1 @admin last edited by

                      @admin

                      Taking a new SDK live is very risky ( I learned my lesson in the past ). When real money is involved I cant take any risk. I will do my testing for a week before I move this to production. When I get time I will test it..

                      Thanks

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                      • R
                        rahul4019 @admin last edited by

                        @admin
                        I get this status when i read the data .i.e return of the obj.generatesession
                        datais={'status': False, 'message': 'User Is Blocked', 'errorcode': 'AB1007', 'data': None}

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                          rahul4019 @rahul4019 last edited by

                          @admin
                          Could you please tell me why is the user blocked here.

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                          • R
                            rahul4019 @rahul4019 last edited by

                            @admin
                            Do not bother it is working fine now.
                            HAd to reset my password

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                            • A
                              admin @rahul4019 last edited by

                              Hi @PandaTrade ok .

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