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    HeartBeats Failed

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    • R
      rahul4019 @Surya 1 last edited by

      @rajanprabu yes

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        Surya 1 @rahul4019 last edited by

        @PandaTrade

        Thats sad :(. Thanks for testing..

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          rahul4019 last edited by

          Hi @admin,
          from smartapiwebsocket import SmartWebSocket
          This is the import that is given in the examples section of github.
          When i try to use this it doesn't work.

          Could you let me know what are the imports that i need to do?
          FYI, earlier used this from smartapi import WebSocket;from smartapi import SmartConnect

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            admin @rahul4019 last edited by

            Hi @PandaTrade from smartapi import SmartWebSocket

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              rahul4019 @admin last edited by

              @admin

              2021-06-01 10:55:23.634091 : Start task in the background
              {'task': 'hb', 'channel': '', 'token': '092017127', 'user': 'X63314', 'acctid': 'X63314'}```
              hello @admin, 
              I am not getting tick data except the above response.
              could you please paste your sample code for the same.
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              • R
                rahul4019 @rahul4019 last edited by

                @admin any update on this?

                @rajanprabu are you able to test websocket streaming?

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                  admin @rahul4019 last edited by admin

                  Hi @PandaTrade can you mail us your request and response.

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                    Surya 1 @rahul4019 last edited by

                    @PandaTrade

                    Im using an older SDK for production. Didnt get time to test the new one. But I face Heartbeat failure message twice today.

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                      admin @Surya 1 last edited by

                      Hi @rajanprabu try with this example its already available in read me file kindly update your sdk to 1.2.7.
                      from smartapi import SmartWebSocket

                      feed_token=092017047

                      FEED_TOKEN="YOUR_FEED_TOKEN"
                      CLIENT_CODE="YOUR_CLIENT_CODE"

                      token="mcx_fo|224395"

                      token="EXCHANGE|TOKEN_SYMBOL" #SAMPLE: nse_cm|2885&nse_cm|1594&nse_cm|11536&nse_cm|3045

                      token="mcx_fo|226745&mcx_fo|220822&mcx_fo|227182&mcx_fo|221599"

                      task="mw" # mw|sfi|dp

                      ss = SmartWebSocket(FEED_TOKEN, CLIENT_CODE)

                      def on_message(ws, message):
                      print("Ticks: {}".format(message))

                      def on_open(ws):
                      print("on open")
                      ss.subscribe(task,token)

                      def on_error(ws, error):
                      print(error)

                      def on_close(ws):
                      print("Close")

                      Assign the callbacks.

                      ss._on_open = on_open
                      ss._on_message = on_message
                      ss._on_error = on_error
                      ss._on_close = on_close

                      ss.connect()

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                        Surya 1 @admin last edited by

                        @admin

                        Taking a new SDK live is very risky ( I learned my lesson in the past ). When real money is involved I cant take any risk. I will do my testing for a week before I move this to production. When I get time I will test it..

                        Thanks

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                          rahul4019 @admin last edited by

                          @admin
                          I get this status when i read the data .i.e return of the obj.generatesession
                          datais={'status': False, 'message': 'User Is Blocked', 'errorcode': 'AB1007', 'data': None}

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                            rahul4019 @rahul4019 last edited by

                            @admin
                            Could you please tell me why is the user blocked here.

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                            • R
                              rahul4019 @rahul4019 last edited by

                              @admin
                              Do not bother it is working fine now.
                              HAd to reset my password

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                              • A
                                admin @rahul4019 last edited by

                                Hi @PandaTrade ok .

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