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    HeartBeats Failed

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    • S
      Surya 1 @rahul4019 last edited by

      @PandaTrade

      pip install smartapi-python --upgrade

      should in general upgrade to latest version even if you have it installed already..

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        rahul4019 last edited by

        HeartBeats Failed
        HeartBeats Failed

        @admin i am still getting such messages.
        Isn't the program supposed to work infinetely?
        For me it got ended in 5 mins.

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          Surya 1 @rahul4019 last edited by

          @PandaTrade

          @PandaTrade said in HeartBeats Failed:

          HeartBeats Failed

          with new updated SDK ??

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            rahul4019 @Surya 1 last edited by

            @rajanprabu yes

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              Surya 1 @rahul4019 last edited by

              @PandaTrade

              Thats sad :(. Thanks for testing..

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                rahul4019 last edited by

                Hi @admin,
                from smartapiwebsocket import SmartWebSocket
                This is the import that is given in the examples section of github.
                When i try to use this it doesn't work.

                Could you let me know what are the imports that i need to do?
                FYI, earlier used this from smartapi import WebSocket;from smartapi import SmartConnect

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                  admin @rahul4019 last edited by

                  Hi @PandaTrade from smartapi import SmartWebSocket

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                    rahul4019 @admin last edited by

                    @admin

                    2021-06-01 10:55:23.634091 : Start task in the background
                    {'task': 'hb', 'channel': '', 'token': '092017127', 'user': 'X63314', 'acctid': 'X63314'}```
                    hello @admin, 
                    I am not getting tick data except the above response.
                    could you please paste your sample code for the same.
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                      rahul4019 @rahul4019 last edited by

                      @admin any update on this?

                      @rajanprabu are you able to test websocket streaming?

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                        admin @rahul4019 last edited by admin

                        Hi @PandaTrade can you mail us your request and response.

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                          Surya 1 @rahul4019 last edited by

                          @PandaTrade

                          Im using an older SDK for production. Didnt get time to test the new one. But I face Heartbeat failure message twice today.

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                            admin @Surya 1 last edited by

                            Hi @rajanprabu try with this example its already available in read me file kindly update your sdk to 1.2.7.
                            from smartapi import SmartWebSocket

                            feed_token=092017047

                            FEED_TOKEN="YOUR_FEED_TOKEN"
                            CLIENT_CODE="YOUR_CLIENT_CODE"

                            token="mcx_fo|224395"

                            token="EXCHANGE|TOKEN_SYMBOL" #SAMPLE: nse_cm|2885&nse_cm|1594&nse_cm|11536&nse_cm|3045

                            token="mcx_fo|226745&mcx_fo|220822&mcx_fo|227182&mcx_fo|221599"

                            task="mw" # mw|sfi|dp

                            ss = SmartWebSocket(FEED_TOKEN, CLIENT_CODE)

                            def on_message(ws, message):
                            print("Ticks: {}".format(message))

                            def on_open(ws):
                            print("on open")
                            ss.subscribe(task,token)

                            def on_error(ws, error):
                            print(error)

                            def on_close(ws):
                            print("Close")

                            Assign the callbacks.

                            ss._on_open = on_open
                            ss._on_message = on_message
                            ss._on_error = on_error
                            ss._on_close = on_close

                            ss.connect()

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                              Surya 1 @admin last edited by

                              @admin

                              Taking a new SDK live is very risky ( I learned my lesson in the past ). When real money is involved I cant take any risk. I will do my testing for a week before I move this to production. When I get time I will test it..

                              Thanks

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                                rahul4019 @admin last edited by

                                @admin
                                I get this status when i read the data .i.e return of the obj.generatesession
                                datais={'status': False, 'message': 'User Is Blocked', 'errorcode': 'AB1007', 'data': None}

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                                  rahul4019 @rahul4019 last edited by

                                  @admin
                                  Could you please tell me why is the user blocked here.

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                                    rahul4019 @rahul4019 last edited by

                                    @admin
                                    Do not bother it is working fine now.
                                    HAd to reset my password

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                                      admin @rahul4019 last edited by

                                      Hi @PandaTrade ok .

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