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    HeartBeats Failed

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    • R
      rahul4019 last edited by

      hi @admin
      have you fixed your Tickdata web socket code?
      To me it looks like working. Just want to confirm what are the fixes that you have done?

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        Surya 1 @rahul4019 last edited by

        @PandaTrade

        They released a new SDK.. But yet to try it.. will try in the evening with MCX data.

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          rahul4019 @Surya 1 last edited by

          @rajanprabu btw how do you update your sdk that you had downloaded already..
          Could you point me to it.

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          • R
            rahul4019 @rahul4019 last edited by

            @PandaTrade pip install websocket-client
            i guess this should do it

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              admin @rahul4019 last edited by

              HI @PandaTrade uninstall and install again.

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                Surya 1 @rahul4019 last edited by

                @PandaTrade

                pip install smartapi-python --upgrade

                should in general upgrade to latest version even if you have it installed already..

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                • R
                  rahul4019 last edited by

                  HeartBeats Failed
                  HeartBeats Failed

                  @admin i am still getting such messages.
                  Isn't the program supposed to work infinetely?
                  For me it got ended in 5 mins.

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                  • S
                    Surya 1 @rahul4019 last edited by

                    @PandaTrade

                    @PandaTrade said in HeartBeats Failed:

                    HeartBeats Failed

                    with new updated SDK ??

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                      rahul4019 @Surya 1 last edited by

                      @rajanprabu yes

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                      • S
                        Surya 1 @rahul4019 last edited by

                        @PandaTrade

                        Thats sad :(. Thanks for testing..

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                        • R
                          rahul4019 last edited by

                          Hi @admin,
                          from smartapiwebsocket import SmartWebSocket
                          This is the import that is given in the examples section of github.
                          When i try to use this it doesn't work.

                          Could you let me know what are the imports that i need to do?
                          FYI, earlier used this from smartapi import WebSocket;from smartapi import SmartConnect

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                            admin @rahul4019 last edited by

                            Hi @PandaTrade from smartapi import SmartWebSocket

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                              rahul4019 @admin last edited by

                              @admin

                              2021-06-01 10:55:23.634091 : Start task in the background
                              {'task': 'hb', 'channel': '', 'token': '092017127', 'user': 'X63314', 'acctid': 'X63314'}```
                              hello @admin, 
                              I am not getting tick data except the above response.
                              could you please paste your sample code for the same.
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                                rahul4019 @rahul4019 last edited by

                                @admin any update on this?

                                @rajanprabu are you able to test websocket streaming?

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                                  admin @rahul4019 last edited by admin

                                  Hi @PandaTrade can you mail us your request and response.

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                                    Surya 1 @rahul4019 last edited by

                                    @PandaTrade

                                    Im using an older SDK for production. Didnt get time to test the new one. But I face Heartbeat failure message twice today.

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                                      admin @Surya 1 last edited by

                                      Hi @rajanprabu try with this example its already available in read me file kindly update your sdk to 1.2.7.
                                      from smartapi import SmartWebSocket

                                      feed_token=092017047

                                      FEED_TOKEN="YOUR_FEED_TOKEN"
                                      CLIENT_CODE="YOUR_CLIENT_CODE"

                                      token="mcx_fo|224395"

                                      token="EXCHANGE|TOKEN_SYMBOL" #SAMPLE: nse_cm|2885&nse_cm|1594&nse_cm|11536&nse_cm|3045

                                      token="mcx_fo|226745&mcx_fo|220822&mcx_fo|227182&mcx_fo|221599"

                                      task="mw" # mw|sfi|dp

                                      ss = SmartWebSocket(FEED_TOKEN, CLIENT_CODE)

                                      def on_message(ws, message):
                                      print("Ticks: {}".format(message))

                                      def on_open(ws):
                                      print("on open")
                                      ss.subscribe(task,token)

                                      def on_error(ws, error):
                                      print(error)

                                      def on_close(ws):
                                      print("Close")

                                      Assign the callbacks.

                                      ss._on_open = on_open
                                      ss._on_message = on_message
                                      ss._on_error = on_error
                                      ss._on_close = on_close

                                      ss.connect()

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                                        Surya 1 @admin last edited by

                                        @admin

                                        Taking a new SDK live is very risky ( I learned my lesson in the past ). When real money is involved I cant take any risk. I will do my testing for a week before I move this to production. When I get time I will test it..

                                        Thanks

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                                          rahul4019 @admin last edited by

                                          @admin
                                          I get this status when i read the data .i.e return of the obj.generatesession
                                          datais={'status': False, 'message': 'User Is Blocked', 'errorcode': 'AB1007', 'data': None}

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                                          • R
                                            rahul4019 @rahul4019 last edited by

                                            @admin
                                            Could you please tell me why is the user blocked here.

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