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Web socket scripts stop at random times

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  • Ashok

    @rjbanna Same here.

    0 R 1 Reply
  • R

    @Ashok @rjbanna

    with new SDK on MCX ?

    0 J 1 Reply
  • J

    @rajanprabu Yes

    0 Ashok 1 Reply
  • Ashok

    @admin , Any update on this? Facing exact same issues still. ws is not reliable at all.

    0 R A 2 Replies
  • R

    @Ashok

    Im running from morning and I dint face any issue. @rjbanna what about you ?

    0 J 1 Reply
  • A

    Hi @Ashok can you post the snip here.

    0 Ashok 1 Reply
  • Ashok

    @admin

    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-30 13:59:11.170880'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-30 13:59:11.171432'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-30 13:59:11.171963'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-30 13:59:11.172687'}
    [2021/03/30 13:59:11] HeartBeats Failed
    [2021/03/30 13:59:11] HeartBeats Failed
    [2021/03/30 13:59:12] HeartBeats Failed
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:12'}
    [2021/03/30 13:59:12] HeartBeats Failed
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:12'}
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:12'}
    [2021/03/30 13:59:12] HeartBeats Failed
    [2021/03/30 13:59:12] HeartBeats Failed
    [2021/03/30 13:59:13] HeartBeats Failed
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:13'}
    [2021/03/30 13:59:13] HeartBeats Failed
    [2021/03/30 13:59:13] HeartBeats Failed
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:13'}
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:13'}
    [2021/03/30 13:59:13] <function on_connect at 0x7ff5b750d5e0>
    {'task': 'cn', 'channel': '', 'token': '0921225492', 'user': 'REHR1010', 'acctid': 'REHR1010'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-30 13:59:13.286596'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-30 13:59:13.287143'}
    [2021/03/30 13:59:13] HeartBeats Failed
    [2021/03/30 13:59:13] HeartBeats Failed
    [2021/03/30 13:59:13] HeartBeats Failed
    [2021/03/30 13:59:14] HeartBeats Failed
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:14'}
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:14'}
    [2021/03/30 13:59:14] HeartBeats Failed
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:14'}
    [2021/03/30 13:59:14] HeartBeats Failed
    [2021/03/30 13:59:14] HeartBeats Failed
    [2021/03/30 13:59:14] HeartBeats Failed
    [2021/03/30 13:59:14] HeartBeats Failed
    [2021/03/30 13:59:14] <function on_connect at 0x7ff5b750d5e0>
    {'task': 'cn', 'channel': '', 'token': '0921225492', 'user': 'REHR1010', 'acctid': 'REHR1010'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-30 13:59:15.025724'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-30 13:59:15.026091'}
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:15'}
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:15'}
    [2021/03/30 13:59:15] HeartBeats Failed
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:15'}
    [2021/03/30 13:59:15] HeartBeats Failed
    [2021/03/30 13:59:15] HeartBeats Failed
    [2021/03/30 13:59:15] HeartBeats Failed
    [2021/03/30 13:59:15] HeartBeats Failed
    [2021/03/30 13:59:15] HeartBeats Failed
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:16'}
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:16'}
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:16'}
    [2021/03/30 13:59:16] HeartBeats Failed
    [2021/03/30 13:59:16] HeartBeats Failed
    [2021/03/30 13:59:16] HeartBeats Failed
    [2021/03/30 13:59:16] HeartBeats Failed
    [2021/03/30 13:59:16] HeartBeats Failed
    [2021/03/30 13:59:17] HeartBeats Failed
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:17'}
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:17'}
    {'name': 'tm', 'tvalue': '30/03/2021 13:59:17'}
    [2021/03/30 13:59:17] HeartBeats Failed
    [2021/03/30 13:59:17] HeartBeats Failed
    [2021/03/30 13:59:17] HeartBeats Failed
    [2021/03/30 13:59:17] HeartBeats Failed
    [2021/03/30 13:59:17] HeartBeats Failed
    [2021/03/30 13:59:17] HeartBeats Failed
    [2021/03/30 13:59:17] HeartBeats Failed
    [2021/03/30 13:59:18] HeartBeats Failed

    0 A 1 Reply
  • A

    Hi @Ashok we will update you on this.

    0
  • J

    @rajanprabu @Ashok I also didn't face this issue today. It's working fine for me.

    0 R 1 Reply
  • R

    @rjbanna @Ashok

    I got HeartBeat failed message three times today so far.. is it running well for you guys ? It may be my network

    0 A J 2 Replies
  • A

    Hi @rajanprabu we will test it from our end and revert you back.

    0
  • J

    @rajanprabu I got it one time today.

    0 Ashok 1 Reply
  • Ashok

    @rjbanna @rajanprabu , Yes I got it many times today.
    I do not suspect network here. Zerodha ws is working on same set-up without any stoppage or issues.

    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.171811'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:24:40.173677'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.173925'}
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:24:40.325233'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.326658'}
    [2021/03/31 14:24:40] HeartBeats Failed
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:24:40.329653'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.330938'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:24:40.332719'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.334177'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:24:40.360006'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.361450'}
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:40] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats FailedHeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    {'name': 'tm', 'tvalue': '31/03/2021 14:24:41'}
    {'name': 'tm', 'tvalue': '31/03/2021 14:24:41'}
    {'name': 'tm', 'tvalue': '31/03/2021 14:24:41'}
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed
    [2021/03/31 14:24:41] HeartBeats Failed

    0 A R 2 Replies
  • A

    Hi @Ashok we are running web socket from last 2 hours we will update you on the issue.

    0
  • R

    @Ashok

    what I meant was whenever this happened I stopped the script and restarted it. this is what I meant by happened three times..

    were you still getting the data even when it was printing HeartBeats Failed ??

    0 J Ashok 2 Replies
  • J

    @rajanprabu I was getting the data even when heartbeat failed. So I think there is issue with the heartbeat logic.

    0
  • Ashok

    @rajanprabu Looks like during print of HB failed, no data, but once it reconnects, data starts to flow.
    but there is a pause between hb failed and reconnect. also I could see lot of reconnects happening.
    In below snippet, all those logs with userid are reconnect I suppose.

    HeartBeats Failed
    HeartBeats Failed
    HeartBeats Failed
    <function on_connect at 0x7f5953218550>
    {'task': 'cn', 'channel': '', 'token': '0968362079', 'user': 'REHR1010', 'acctid': 'REHR1010'}
    HeartBeats Failed
    <function on_connect at 0x7f5953218550>
    {'task': 'cn', 'channel': '', 'token': '0968362079', 'user': 'REHR1010', 'acctid': 'REHR1010'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:55:33.387510'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:55:33.387881'}
    <function on_connect at 0x7f5953218550>
    {'task': 'cn', 'channel': '', 'token': '0968362079', 'user': 'REHR1010', 'acctid': 'REHR1010'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:55:33.394461'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:55:33.394752'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:55:33.394985'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:55:33.395571'}
    <function on_connect at 0x7f5953218550>
    {'task': 'cn', 'channel': '', 'token': '0968362079', 'user': 'REHR1010', 'acctid': 'REHR1010'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:55:33.397835'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:55:33.398078'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:55:33.401344'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:55:33.402240'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:55:33.402513'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:55:33.402945'}
    HeartBeats Failed
    HeartBeats Failed
    HeartBeats Failed
    HeartBeats Failed
    HeartBeats Failed
    HeartBeats Failed
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:55:33.467947'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:55:33.468794'}
    HeartBeats Failed
    HeartBeats Failed
    HeartBeats Failed
    HeartBeats Failed
    HeartBeats Failed
    HeartBeats Failed
    <function on_connect at 0x7f5953218550>
    {'task': 'cn', 'channel': '', 'token': '0968362079', 'user': 'REHR1010', 'acctid': 'REHR1010'}
    <function on_connect at 0x7f5953218550>
    {'task': 'cn', 'channel': '', 'token': '0968362079', 'user': 'REHR1010', 'acctid': 'REHR1010'}
    <function on_connect at 0x7f5953218550>
    {'task': 'cn', 'channel': '', 'token': '0968362079', 'user': 'REHR1010', 'acctid': 'REHR1010'}
    <function on_connect at 0x7f5953218550>
    {'task': 'cn', 'channel': '', 'token': '0968362079', 'user': 'REHR1010', 'acctid': 'REHR1010'}
    {'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:55:33.507141'}
    {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:5

    0 A 1 Reply
  • A

    Hello @Ashok @rajanprabu @rjbanna web socket worked completely fine from our end.

    0 J 1 Reply
  • J

    @admin Try to run whole day. You might get the same issue.

    0 A 1 Reply
  • A

    Hi @rjbanna we will try to review the logs and update you on this issue.Kindly post your client code @ashok to analyze the logs.

    0 Ashok 1 Reply