Web socket scripts stop at random times

jiwan1986

@admin I'm also testing the new SDK, no issues till now. Thanks for quick issue resolution.

Ashok

@admin @rjbanna Thanks. Moved to new SDK 1.2.3 now... Thanks for support

rajanprabu

Pease note new SDK needs changes to the script. You need to add ws.websocket_connection() to on_connect

from smartapi import WebSocket 
FEED_TOKEN= "your feed token"
CLIENT_CODE="your client Id"
token="channel you want the information of" #"nse_cm|2885&nse_cm|1594&nse_cm|11536"
task="task" #"mw"|"sfi"|"dp"
ss = WebSocket(FEED_TOKEN, CLIENT_CODE)

def on_tick(ws, tick):
    print("Ticks: {}".format(tick))

def on_connect(ws, response):
    ws.websocket_connection() 
    ws.send_request(token,task) 
    
def on_close(ws, code, reason):
    ws.stop()

# Assign the callbacks.
ss.on_ticks = on_tick
ss.on_connect = on_connect
ss.on_close = on_close

ss.connect( )

Ashok

@rajanprabu Noted Rajan.. bhavesh informed me about that...

jiwan1986

@admin Today also I got heartbeat failed message.

Ashok

@rjbanna Same here.

rajanprabu

@Ashok @rjbanna

with new SDK on MCX ?

jiwan1986

@rajanprabu Yes

Ashok

@admin , Any update on this? Facing exact same issues still. ws is not reliable at all.

rajanprabu

@Ashok

Im running from morning and I dint face any issue. @rjbanna what about you ?

admin

Hi @Ashok can you post the snip here.

Ashok

@admin

{'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-30 13:59:11.170880'}
{'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-30 13:59:11.171432'}
{'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-30 13:59:11.171963'}
{'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-30 13:59:11.172687'}
[2021/03/30 13:59:11] HeartBeats Failed
[2021/03/30 13:59:11] HeartBeats Failed
[2021/03/30 13:59:12] HeartBeats Failed
{'name': 'tm', 'tvalue': '30/03/2021 13:59:12'}
[2021/03/30 13:59:12] HeartBeats Failed
{'name': 'tm', 'tvalue': '30/03/2021 13:59:12'}
{'name': 'tm', 'tvalue': '30/03/2021 13:59:12'}
[2021/03/30 13:59:12] HeartBeats Failed
[2021/03/30 13:59:12] HeartBeats Failed
[2021/03/30 13:59:13] HeartBeats Failed
{'name': 'tm', 'tvalue': '30/03/2021 13:59:13'}
[2021/03/30 13:59:13] HeartBeats Failed
[2021/03/30 13:59:13] HeartBeats Failed
{'name': 'tm', 'tvalue': '30/03/2021 13:59:13'}
{'name': 'tm', 'tvalue': '30/03/2021 13:59:13'}
[2021/03/30 13:59:13] <function on_connect at 0x7ff5b750d5e0>
{'task': 'cn', 'channel': '', 'token': '0921225492', 'user': 'REHR1010', 'acctid': 'REHR1010'}
{'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-30 13:59:13.286596'}
{'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-30 13:59:13.287143'}
[2021/03/30 13:59:13] HeartBeats Failed
[2021/03/30 13:59:13] HeartBeats Failed
[2021/03/30 13:59:13] HeartBeats Failed
[2021/03/30 13:59:14] HeartBeats Failed
{'name': 'tm', 'tvalue': '30/03/2021 13:59:14'}
{'name': 'tm', 'tvalue': '30/03/2021 13:59:14'}
[2021/03/30 13:59:14] HeartBeats Failed
{'name': 'tm', 'tvalue': '30/03/2021 13:59:14'}
[2021/03/30 13:59:14] HeartBeats Failed
[2021/03/30 13:59:14] HeartBeats Failed
[2021/03/30 13:59:14] HeartBeats Failed
[2021/03/30 13:59:14] HeartBeats Failed
[2021/03/30 13:59:14] <function on_connect at 0x7ff5b750d5e0>
{'task': 'cn', 'channel': '', 'token': '0921225492', 'user': 'REHR1010', 'acctid': 'REHR1010'}
{'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-30 13:59:15.025724'}
{'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-30 13:59:15.026091'}
{'name': 'tm', 'tvalue': '30/03/2021 13:59:15'}
{'name': 'tm', 'tvalue': '30/03/2021 13:59:15'}
[2021/03/30 13:59:15] HeartBeats Failed
{'name': 'tm', 'tvalue': '30/03/2021 13:59:15'}
[2021/03/30 13:59:15] HeartBeats Failed
[2021/03/30 13:59:15] HeartBeats Failed
[2021/03/30 13:59:15] HeartBeats Failed
[2021/03/30 13:59:15] HeartBeats Failed
[2021/03/30 13:59:15] HeartBeats Failed
{'name': 'tm', 'tvalue': '30/03/2021 13:59:16'}
{'name': 'tm', 'tvalue': '30/03/2021 13:59:16'}
{'name': 'tm', 'tvalue': '30/03/2021 13:59:16'}
[2021/03/30 13:59:16] HeartBeats Failed
[2021/03/30 13:59:16] HeartBeats Failed
[2021/03/30 13:59:16] HeartBeats Failed
[2021/03/30 13:59:16] HeartBeats Failed
[2021/03/30 13:59:16] HeartBeats Failed
[2021/03/30 13:59:17] HeartBeats Failed
{'name': 'tm', 'tvalue': '30/03/2021 13:59:17'}
{'name': 'tm', 'tvalue': '30/03/2021 13:59:17'}
{'name': 'tm', 'tvalue': '30/03/2021 13:59:17'}
[2021/03/30 13:59:17] HeartBeats Failed
[2021/03/30 13:59:17] HeartBeats Failed
[2021/03/30 13:59:17] HeartBeats Failed
[2021/03/30 13:59:17] HeartBeats Failed
[2021/03/30 13:59:17] HeartBeats Failed
[2021/03/30 13:59:17] HeartBeats Failed
[2021/03/30 13:59:17] HeartBeats Failed
[2021/03/30 13:59:18] HeartBeats Failed

admin

Hi @Ashok we will update you on this.

jiwan1986

@rajanprabu @Ashok I also didn't face this issue today. It's working fine for me.

rajanprabu

@rjbanna @Ashok

I got HeartBeat failed message three times today so far.. is it running well for you guys ? It may be my network

admin

Hi @rajanprabu we will test it from our end and revert you back.

jiwan1986

@rajanprabu I got it one time today.

Ashok

@rjbanna @rajanprabu , Yes I got it many times today.
I do not suspect network here. Zerodha ws is working on same set-up without any stoppage or issues.

{'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.171811'}
{'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:24:40.173677'}
{'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.173925'}
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
[2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
{'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:24:40.325233'}
{'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.326658'}
[2021/03/31 14:24:40] HeartBeats Failed
{'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:24:40.329653'}
{'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.330938'}
{'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:24:40.332719'}
{'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.334177'}
{'ak': 'ok', 'msg': 'connected', 'task': 'cn', 'ts': '2021-03-31 14:24:40.360006'}
{'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-31 14:24:40.361450'}
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats FailedHeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:40] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats FailedHeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
{'name': 'tm', 'tvalue': '31/03/2021 14:24:41'}
{'name': 'tm', 'tvalue': '31/03/2021 14:24:41'}
{'name': 'tm', 'tvalue': '31/03/2021 14:24:41'}
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed
[2021/03/31 14:24:41] HeartBeats Failed

admin

Hi @Ashok we are running web socket from last 2 hours we will update you on the issue.

rajanprabu

@Ashok

what I meant was whenever this happened I stopped the script and restarted it. this is what I meant by happened three times..

were you still getting the data even when it was printing HeartBeats Failed ??