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    Web socket scripts stop at random times

    Python SDK
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    • punit
      punit last edited by

      @admin , the problem resurfaced today with much more impact, due to which script could not close the SL due to the non availability of ticks resulting in few thousands of loss booking.

      here is what happened..

      {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-25 13:20:43.049293'}
      {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-25 13:21:43.108353'}
      {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-25 13:22:43.175920'}
      {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-25 13:24:06.394106'}
      {'ak': 'ok', 'msg': 'heartbeat', 'task': 'hb', 'ts': '2021-03-25 13:24:43.777559'}
      
      # Job completed successfully at 2021/03/25 13:43:46 (GMT+5.5).
      

      After the heartbeat @ 12:43, tickets stooped to come, hearbeat not failed and script was waiting for the ticks..
      the failed hb happened only at 13:43 and scripts got complete and new instance was started as per my set-up.
      During this 20 minutes, market trend changed and the positions were blind..

      I do not know if these are fixed in latest version, but this un-reliability will dearly cost traders and in turn AB/Smartapi

      @rjbanna @rajanprabu , Did you ever faced these issues ?

      BR
      Ashok

      J 1 Reply Last reply Reply Quote 0
      • J
        jiwan1986 @punit last edited by

        @Ashok No need to create object for logger. You can use my code. I'm using that code and I'm able to see all the exceptions including heartbeat failed.

        punit 1 Reply Last reply Reply Quote 0
        • J
          jiwan1986 @punit last edited by

          @Ashok I haven't encountered this issue yesterday, though sometimes heartbeat failed. I was receiving the ticks even though the heartbeats failed message kept coming. Socket was reconnected but heartbeat function was not aware about it. There is issue with heartbeat function which should be resolved as soon as possible. This is why it is important to place SL order right after the first order is placed. Because you don't know when something gets broken in future. @admin please look into this.

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          • A
            admin @jiwan1986 last edited by

            Hi @rjbanna We have already reported the issue to the team we are trying to solve it asap.

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            • S
              Surya 1 @jiwan1986 last edited by

              @rjbanna @Ashok

              Yes I faced it twice yesterday.. But whoever this happened I normally stopped the script and restarted it. I think angel team is working on it.

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              • J
                jiwan1986 @Surya 1 last edited by

                @rajanprabu Yes, I do the same but my algo make use of some past calculations and live candles. So if I start it again, I would need to calculate all the values manually which is cumbersome process. Angel team is working on it.

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                • S
                  Surya 1 @jiwan1986 last edited by

                  @rjbanna

                  Agreed.. its pretty hard. Hope this gets resolved soon.

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                  • A
                    admin @Surya 1 last edited by

                    @rajanprabu @rjbanna @Ashok we have tried to handle all this issues in the new version of python sdk.We will be testing it and reverting you back soon.

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                    • punit
                      punit @jiwan1986 last edited by admin

                      @rjbanna, Still am not very sure on it... If its not too much trouble, shall we connect privately ?

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                      • S
                        Surya 1 @admin last edited by

                        @admin

                        I have tested the new SDK.. so far it passed all my stress tests.. I will continue my testing and I will keep it posted. Thanks to the team. Very good job.

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                        • J
                          jiwan1986 @admin last edited by

                          @admin I'm also testing the new SDK, no issues till now. Thanks for quick issue resolution.

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                          • punit
                            punit last edited by

                            @admin @rjbanna Thanks. Moved to new SDK 1.2.3 now... Thanks for support

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                            • S
                              Surya 1 @punit last edited by

                              @Ashok

                              Pease note new SDK needs changes to the script. You need to add ws.websocket_connection() to on_connect

                              from smartapi import WebSocket 
                              FEED_TOKEN= "your feed token"
                              CLIENT_CODE="your client Id"
                              token="channel you want the information of" #"nse_cm|2885&nse_cm|1594&nse_cm|11536"
                              task="task" #"mw"|"sfi"|"dp"
                              ss = WebSocket(FEED_TOKEN, CLIENT_CODE)
                              
                              def on_tick(ws, tick):
                                  print("Ticks: {}".format(tick))
                              
                              def on_connect(ws, response):
                                  ws.websocket_connection() 
                                  ws.send_request(token,task) 
                                  
                              def on_close(ws, code, reason):
                                  ws.stop()
                              
                              # Assign the callbacks.
                              ss.on_ticks = on_tick
                              ss.on_connect = on_connect
                              ss.on_close = on_close
                              
                              ss.connect( )
                              
                              punit 1 Reply Last reply Reply Quote 0
                              • punit
                                punit @Surya 1 last edited by punit

                                @rajanprabu Noted Rajan.. bhavesh informed me about that...

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                                • J
                                  jiwan1986 @admin last edited by

                                  @admin Today also I got heartbeat failed message.

                                  punit 1 Reply Last reply Reply Quote 0
                                  • punit
                                    punit @jiwan1986 last edited by

                                    @rjbanna Same here.

                                    S 1 Reply Last reply Reply Quote 0
                                    • S
                                      Surya 1 @punit last edited by

                                      @Ashok @rjbanna

                                      with new SDK on MCX ?

                                      J 1 Reply Last reply Reply Quote 0
                                      • J
                                        jiwan1986 @Surya 1 last edited by

                                        @rajanprabu Yes

                                        punit 1 Reply Last reply Reply Quote 0
                                        • punit
                                          punit @jiwan1986 last edited by

                                          @admin , Any update on this? Facing exact same issues still. ws is not reliable at all.

                                          S A 2 Replies Last reply Reply Quote 0
                                          • S
                                            Surya 1 @punit last edited by

                                            @Ashok

                                            Im running from morning and I dint face any issue. @rjbanna what about you ?

                                            J 1 Reply Last reply Reply Quote 0
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