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    Unable to establish connection and place orders

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    • P
      Preetham last edited by

      Hello there,

      From today morning i.e. 2025-05-08 09:30:00, I am unable to establish a connection with SmartApi and place any orders using it. Is there any issue from your end @Moderator_1, @admin ?

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      • D
        dpant16 last edited by dpant16

        I am having the same problem where i keep getting this error:
        ('Connection aborted.', ConnectionResetError(10054, 'An existing connection was forcibly closed by the remote host', None, 10054, None))

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        • A
          akshay1123 @akshay1123 last edited by akshay1123

          I am facing similar issue.

          Getting 'Connection reset by peer' error for many api calls today.

          Log: (masked Auth tokens)

          [E 250520 13:11:10 smartConnect:221] Error occurred while making a GET request to https://apiconnect.angelone.in/rest/secure/angelbroking/user/v1/getProfile. Headers: {'Content-type': 'application/json', 'X-ClientLocalIP': '127.0.0.1', 'X-ClientPublicIP': '106.193.147.98', 'X-MACAddress': 'xxx', 'Accept': 'application/json', 'X-PrivateKey': 'xxx', 'X-UserType': 'USER', 'X-SourceID': 'WEB', 'Authorization': 'Bearer xxx'}, Request: {'refreshToken': 'xxx'}, Response: ('Connection aborted.', ConnectionResetError(104, 'Connection reset by peer'))

          I had called all the apis within rate limits, 'Connection reset by peer' this error was returned for login, placeOrder apis.

          Another error seen was this:
          [E 250520 05:30:04 smartConnect:221] Error occurred while making a GET request to https://apiconnect.angelone.in/rest/secure/angelbroking/user/v1/getProfile. Headers: {'Content-type': 'application/json', 'X-ClientLocalIP': '127.0.0.1', 'X-ClientPublicIP': '106.193.147.98', 'X-MACAddress': 'xxx', 'Accept': 'application/json', 'X-PrivateKey': 'xxx', 'X-UserType': 'USER', 'X-SourceID': 'WEB', 'Authorization': 'Bearer xxx'}, Request: {'refreshToken': 'xxx'}, Response: HTTPSConnectionPool(host='apiconnect.angelone.in', port=443): Max retries exceeded with url: /rest/secure/angelbroking/user/v1/getProfile?%7B%22refreshToken%xxx (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:1149)')))

          @admin @admin123 @Moderator_1 @Moderator_2 Can you please look into this if this is a server side issue?

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          • A
            akshay1123 @akshay1123 last edited by

            This post is deleted!
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            • A
              akshay1123 @dpant16 last edited by

              This post is deleted!
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              • B
                bm12679 @akshay1123 last edited by

                This post is deleted!
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                • B
                  bm12679 @akshay1123 last edited by bm12679

                  facing similar issue as @akshay1123

                  Request: {'exchange': 'NSE', 'symboltoken': '99926000', 'interval': 'ONE_MINUTE', 'fromdate': '2025-05-20 09:16', 'todate': '2025-05-20 09:16'}, Response: ('Connection aborted.', ConnectionResetError(104, 'Connection reset by peer'))
                  

                  @admin @admin123

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                  • R
                    rkothuri99 @bm12679 last edited by

                    facing same issue..any issue at your end

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                    • R
                      renjithvamanan @dpant16 last edited by

                      @dpant16 @admin

                      Sqme for me too. Smart APIs fully stopped working today. Please check with priority.

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                      • R
                        rkothuri99 @dpant16 last edited by

                        @dpant16 yeah same here

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                        • B
                          bm12679 @dpant16 last edited by bm12679

                          @dpant16 yup i too got the same error message ConnectionResetError(10054, 'An existing connection was forcibly closed by the remote host', None, 10054, None)),
                          thought it was a token refresh issue something but no tried that too.

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