Unable to establish connection and place orders

Preetham

Hello there,

From today morning i.e. 2025-05-08 09:30:00, I am unable to establish a connection with SmartApi and place any orders using it. Is there any issue from your end @Moderator_1, @admin ?

dpant16

I am having the same problem where i keep getting this error:
('Connection aborted.', ConnectionResetError(10054, 'An existing connection was forcibly closed by the remote host', None, 10054, None))

akshay1123

I am facing similar issue.

Getting 'Connection reset by peer' error for many api calls today.

Log: (masked Auth tokens)

[E 250520 13:11:10 smartConnect:221] Error occurred while making a GET request to https://apiconnect.angelone.in/rest/secure/angelbroking/user/v1/getProfile. Headers: {'Content-type': 'application/json', 'X-ClientLocalIP': '127.0.0.1', 'X-ClientPublicIP': '106.193.147.98', 'X-MACAddress': 'xxx', 'Accept': 'application/json', 'X-PrivateKey': 'xxx', 'X-UserType': 'USER', 'X-SourceID': 'WEB', 'Authorization': 'Bearer xxx'}, Request: {'refreshToken': 'xxx'}, Response: ('Connection aborted.', ConnectionResetError(104, 'Connection reset by peer'))

I had called all the apis within rate limits, 'Connection reset by peer' this error was returned for login, placeOrder apis.

Another error seen was this:
[E 250520 05:30:04 smartConnect:221] Error occurred while making a GET request to https://apiconnect.angelone.in/rest/secure/angelbroking/user/v1/getProfile. Headers: {'Content-type': 'application/json', 'X-ClientLocalIP': '127.0.0.1', 'X-ClientPublicIP': '106.193.147.98', 'X-MACAddress': 'xxx', 'Accept': 'application/json', 'X-PrivateKey': 'xxx', 'X-UserType': 'USER', 'X-SourceID': 'WEB', 'Authorization': 'Bearer xxx'}, Request: {'refreshToken': 'xxx'}, Response: HTTPSConnectionPool(host='apiconnect.angelone.in', port=443): Max retries exceeded with url: /rest/secure/angelbroking/user/v1/getProfile?%7B%22refreshToken%xxx (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:1149)')))

@admin @admin123 @Moderator_1 @Moderator_2 Can you please look into this if this is a server side issue?

akshay1123

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akshay1123

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bm12679

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bm12679

facing similar issue as @akshay1123

Request: {'exchange': 'NSE', 'symboltoken': '99926000', 'interval': 'ONE_MINUTE', 'fromdate': '2025-05-20 09:16', 'todate': '2025-05-20 09:16'}, Response: ('Connection aborted.', ConnectionResetError(104, 'Connection reset by peer'))

@admin @admin123

rkothuri99

@saf-admin-prod Could you plese help us with this?

renjithvamanan

@dpant16 @admin

Sqme for me too. Smart APIs fully stopped working today. Please check with priority.

rkothuri99

I am getting this issue esponse={"status":false,"message":"YOUR USER ID OR PASSWORD IS INVALID","errorcode":"AB1007","data":null}

bm12679

@dpant16 yup i too got the same error message ConnectionResetError(10054, 'An existing connection was forcibly closed by the remote host', None, 10054, None)),
thought it was a token refresh issue something but no tried that too.