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    Reason for Rejection : 265

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    • M
      Moderator_2 @mudit236 last edited by

      hi @mudit236

      Please share us the error message if any and client code for us to analyze on this.

      Regards,
      SmartAPI team

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        mudit236 @Moderator_2 last edited by

        @Moderator_2 The only error message is "Reason for rejection : 265"
        Client code A1174742
        This error is coming in various other clients as well.

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          mudit236 @Moderator_2 last edited by

          @Moderator_2 If it helps, this seems to be an issue specific to sensex options

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            mudit236 @Moderator_2 last edited by

            @Moderator_2 This issue still exists, for various clients.
            Orders placed, sometimes get partially executed, sometimes not at all, sometimes entirely. The reason given is this. What is going on with the api? We have new issues every few days. The connection pool issue for python sdk has been going on for a couple of months with no solution, now this

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              StocksDeveloper @Moderator_2 last edited by

              @Moderator_2
              @admin

              Our customers are also facing similar issues. Please see today's error details given below:

              Angel ID: S281120
              Order id & rejection reason visible on below screenshot.

              517042e7-24ef-43e0-82d1-7cda40e18db0-WhatsApp Image 2024-03-04 at 10.21.18_aabd909e.jpg

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                Moderator_2 @StocksDeveloper last edited by

                Hi @StocksDeveloper, @mudit236

                As we verified, the error has been pushed from exchange. Kindly share us the API request/Scrip/Client code and issue date and time to clarify on which category the order has rejected by exchange.

                Regards,
                SmartAPI team

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                  StocksDeveloper @Moderator_2 last edited by

                  @Moderator_2 said in Reason for Rejection : 265:

                  As we verified, the error has been pushed from exchange. Kindly share us the API request/Scrip/Client code and issue date and time to clarify on which category the order has rejected by exchange.

                  @Moderator_2

                  3 days ago we gave you a screenshot which already had order id highlighted. That order id would have given you all the details you are asking; so I do not understand why are you asking it again??

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                    mudit236 @Moderator_2 last edited by

                    @Moderator_2 Any update on this? It's been two weeks

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                      Moderator_2 @mudit236 last edited by

                      Hi @mudit236

                      As mentioned, the error has been pushed from exchange. Kindly share us the API request/Scrip/Client code and issue date and time to clarify on which category the order has rejected by exchange.

                      Regards
                      SmartAPI team

                      M 2 Replies Last reply Reply Quote 0
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                        mudit236 @Moderator_2 last edited by

                        @Moderator_2 Stocks Developer attaached a screenshot with all the relevant information 10 days ago and asked what other information is needed 7 days ago.
                        I'm confused, what exactlydo you need that wasnt provided?

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                          mudit236 @Moderator_2 last edited by

                          @Moderator_2
                          Providing details again
                          Client ID : T179372

                          'variety': 'NORMAL',
                          'ordertype': 'MARKET',
                          'producttype': 'CARRYFORWARD',
                          'duration': 'DAY',
                          'price': 0.0,
                          'triggerprice': 0.0,
                          'quantity': '280',
                          'disclosedquantity': '0',
                          'squareoff': 0.0,
                          'stoploss': 0.0,
                          'trailingstoploss': 0.0,
                          'tradingsymbol': 'SENSEX2432273700CE',
                          'transactiontype': 'BUY',
                          'exchange': 'BFO',
                          'symboltoken': '849831',
                          'ordertag': '',
                          'instrumenttype': 'OPTIDX',
                          'strikeprice': 73700.0,
                          'optiontype': 'CE',
                          'expirydate': '22MAR2024',
                          'lotsize': '10',
                          'cancelsize': '280',
                          'averageprice': 0.0,
                          'filledshares': '0',
                          'unfilledshares': '280',
                          'orderid': '240321000521840',
                          'text': 'Reason for rejection : 265',
                          'status': 'cancelled',
                          'orderstatus': 'cancelled',
                          'updatetime': '21-Mar-2024 11:35:24',
                          'exchtime': '21-Mar-2024 11:35:24',
                          'exchorderupdatetime': '21-Mar-2024 11:35:24',
                          'fillid': '',
                          'filltime': '',
                          'parentorderid': '',
                          'uniqueorderid': 'e787491f-e7ad-410d-8829-2428f04af1a0'}

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                            Moderator_2 @mudit236 last edited by

                            Hi @mudit236

                            As we checked for request order ID, the order has been rejected by exchange due to "Market order added and cancelled because of range violation".
                            This rejection has occurred at exchange end since the order has been place out of price range.

                            Regards,
                            SmartAPI team

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                              mudit236 @Moderator_2 last edited by

                              @Moderator_2 Hi, i placed a market order, as can be seen. How is a market order "out of price range"?.
                              There is no price range defined on the user end, given it is a "market order"

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                                mudit236 @mudit236 last edited by

                                @Moderator_2 @Moderator_1 could we get a clarification on this please?
                                How is a market order out of price range?

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                                  mudit236 @Moderator_2 last edited by

                                  @Moderator_2 could we please get an update on this issue?

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                                    laxm last edited by

                                    This has been a regular issue on BSE options. Pls get an update on this asap.

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                                      mudit236 last edited by

                                      @Moderator_2 @Moderator_1 still waiting for an acknowledgment of the problem being on Angel's side and update on the solution process

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                                        Moderator_1 @mudit236 last edited by

                                        Hello @mudit236,

                                        This error has been pushed from exchange side and they have cited Exchange Notice No. 20240205-29, which is available here as the reason for rejection.

                                        Please go through this particular notice. Thank you for your patience and for being a proactive customer of SmartAPI.

                                        Thank you.

                                        Regards
                                        SmartAPI Team

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                                          mudit236 @Moderator_1 last edited by

                                          @Moderator_1 I understand, but that has nothing to do with my problem, this issue is with all bse contract market orders. As a user, there is no price/price range defined by us. It can only be something on angel's side while communicating the order with exchange. So the solution you are giving does not make sense in this situation

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                                            Moderator_1 @laxm last edited by

                                            Hello @laxm,

                                            BSE Options have had some changes from 12th February 2024 which is causing these issues. Please check this link for more information.

                                            Thank you.

                                            Regards
                                            SmartAPI Team

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