Since last week, many users are reporting received connection timeout errors, despite being well inside the rate limits.
Is this issue being addressed or should we give up on smartapi and switch to alternatives? All the complaints about this get buried under moderators replying to posts from 2022 which makes no sense. Can this atleast be pinned with updates so we know when it is reliable to use smartapi?
@admin @Smart-API-Admin After the totp update, users can no longer create multiple sessions, as when a new session is created, the older ones get invalidated. Kindly resolve this issue
All F&O orders are receiving this error for clients right now.
Cant exit positions.
What should we do
@admin123 @Moderator_1 @Moderator_2
@Moderator_2 @Moderator_1 still waiting for an acknowledgment of the problem being on Angel's side and update on the solution process
@Moderator_1 I understand, but that has nothing to do with my problem, this issue is with all bse contract market orders. As a user, there is no price/price range defined by us. It can only be something on angel's side while communicating the order with exchange. So the solution you are giving does not make sense in this situation
All F&O orders are receiving this error for clients right now.
Cant exit positions.
What should we do
@admin123 @Moderator_1 @Moderator_2
@Moderator_1 For further confidence that it is not an exchange issue, but on the angel side, is that same option contract, same number of lots, the error comes up via AngelOne but on certain other brokers, the same market orders goes through without an issue.
@Moderator_1 I understand, but that has nothing to do with my problem, this issue is with all bse contract market orders. As a user, there is no price/price range defined by us. It can only be something on angel's side while communicating the order with exchange. So the solution you are giving does not make sense in this situation
@Moderator_2 @Moderator_1 still waiting for an acknowledgment of the problem being on Angel's side and update on the solution process
@Moderator_2 could we please get an update on this issue?
@Moderator_2 @Moderator_1 could we get a clarification on this please?
How is a market order out of price range?
@Moderator_2 Hi, i placed a market order, as can be seen. How is a market order "out of price range"?.
There is no price range defined on the user end, given it is a "market order"
@Moderator_2
Providing details again
Client ID : T179372
'variety': 'NORMAL',
'ordertype': 'MARKET',
'producttype': 'CARRYFORWARD',
'duration': 'DAY',
'price': 0.0,
'triggerprice': 0.0,
'quantity': '280',
'disclosedquantity': '0',
'squareoff': 0.0,
'stoploss': 0.0,
'trailingstoploss': 0.0,
'tradingsymbol': 'SENSEX2432273700CE',
'transactiontype': 'BUY',
'exchange': 'BFO',
'symboltoken': '849831',
'ordertag': '',
'instrumenttype': 'OPTIDX',
'strikeprice': 73700.0,
'optiontype': 'CE',
'expirydate': '22MAR2024',
'lotsize': '10',
'cancelsize': '280',
'averageprice': 0.0,
'filledshares': '0',
'unfilledshares': '280',
'orderid': '240321000521840',
'text': 'Reason for rejection : 265',
'status': 'cancelled',
'orderstatus': 'cancelled',
'updatetime': '21-Mar-2024 11:35:24',
'exchtime': '21-Mar-2024 11:35:24',
'exchorderupdatetime': '21-Mar-2024 11:35:24',
'fillid': '',
'filltime': '',
'parentorderid': '',
'uniqueorderid': 'e787491f-e7ad-410d-8829-2428f04af1a0'}
@Moderator_2 Stocks Developer attaached a screenshot with all the relevant information 10 days ago and asked what other information is needed 7 days ago.
I'm confused, what exactlydo you need that wasnt provided?