Unable to get to tick data

[Ramesh]

@admin , I used to get the tick data by using the below code, in the recent past it was NOT providing the tick data, can you pl help me know if anything needs to be updated?

from smartapi import SmartConnect # or from smartapi.smartConnect import SmartConnect
#from smartapiwebsocket import SmartWebSocket
from smartapi import SmartWebSocket

ANGEL_API_KEY = "XXXXXX"
#ANGEL_SEC_KEY = "XXXXX"
TOTP="XXXXX"

ANGEL_CLIENT_ID = "XXXXXX"
ANGEL_PASSSWORD = "XXXXX"

refreshToken = None
feedToken = None
smartObj = None

tokens = None
ss = None
task = None

def smartApiInitialization():
global refreshToken
global feedToken
global smartObj

try:

smartObj = SmartConnect(api_key=ANGEL_API_KEY)
totp = pyotp.TOTP(TOTP) #'replace with Text that appears below QR code'
totp = totp.now()
print("pasrse: ",totp)
attempts = 5
while attempts > 0:
attempts = attempts - 1

data = self.smartObj.generateSession(ANGEL_CLIENT_ID,ANGEL_PASSSWORD,totp)
print(data)
if data['status']:
break
time.sleep(2)

refreshToken = data['data']['refreshToken']
print(refreshToken)

fetch the feedtoken

feedToken = self.smartObj.getfeedToken()
print(feedToken)
time.sleep(1)

except Exception as ex:

print("Exception in smartApiInitialization method : {}".format(str(ex)))

def on_message(ws, message):

print("Ticks: {}".format(message))

def on_open(ws):
global tokens
global task
global ss

print("on open")
ss.subscribe(task, tokens)

def on_error(ws, error):
print(error)

def on_close(ws):
print("Close")

def initialize_websocket():
global tokens
global ss
global task
global feedToken

try:

    tokens = "nse_cm|26000&nse_cm|26009"
    task = "mw"
    ss = SmartWebSocket(feedToken, ANGEL_CLIENT_ID)

    # Assign the callbacks.
    ss._on_open = on_open
    ss._on_message = on_message
    ss._on_error = on_error
    ss._on_close = on_close

   ss.connect()

except Exception as ex:
    print('exception in initialize_websocket : {}'.format(ex))

if name == 'main':

smartApiInitialization()
initialize_websocket()

[skgkrish]

@Ramesh
Same here.. tick data does not work with both websocket1 and websocket2

[Ramesh]

@admin, do we have any active support or not?

[Ramesh]

@admin pl reply

[Ramesh]

@mohan1710 @admin pl help us

[mohan1710]

@Ramesh i am facing similar issue and no response for my post as well