@admin Okay.

Hello Team,
I have been working with the Smart-API for app developments using Python Library.

The account from which I have been trying to place an order in the NFO segment is having some issue, the order is not going through the API.

While the account's activated segment includes NFO.
I tried to check it on the broker's webpage and found some technical error.

It says two contradictory things:-

1. It asks me to activate my account
2. Then after proceeding for activation It says that the account is already activated.

I am attaching both the screenshots of the web platform.
1...one which ask to activate

2....... one which says it's already activated.

3..... one which shows user data from API :activated segments.

I am looking forward to a resolution, so I can develop the app with the Smart-API platform.

Hello Team,
I have been working with the Smart-API for app developments.

The account from which I have been trying to place an order in the NFO segment is having some issue, the order is not going through the API.

While the account's activated segment includes NFO.
I tried to check it on the broker's webpage and found some technical error.

It says two contradictory things:-

1. It asks me to activate my account
2. Then after proceeding for activation It says that the account is already activated.

I am attaching both the screenshots of the web platform.
1...one which ask to activate

2....... one which says it's already activated.

3..... one which shows user data from API :activated segments.

I am looking forward to a resolution, so I can develop the app with the Smart-API platform.

Hi @admin,
I have checked it, I noticed one thing that the ROBO order is working for EQUITY but Options, ​also the NORMAL order is not working for the OPTIONS.

User's activated segments are: [bse_cm, nse_cm , nse_fo]

Does Smart-API handle orders for the NFO segment?

Thank you for getting it checked.
@admin Okay then I must check my environment once again. I'll get back to you if I would be still faceing the same issue.

@admin I have also tried following code with NORMAL order it also didn't work, giving null type return.
orderparams = {
"variety": "NORMAL",
"tradingsymbol": "SBIN-EQ",
"symboltoken": "1375",
"transactiontype": "BUY",
"exchange": "NSE",
"ordertype": "LIMIT",
"producttype": "INTRADAY",
"duration": "DAY",
"price": "415",
"squareoff": "0",
"stoploss": "0",
"quantity": "1"
}
orderId=obj.placeOrder(orderparams)

Could you let me know if Smart-API is even reliable, I have been facing this issue since yesterday and got no proper reply/responce on the matter from any of the developers of Smart-API.

Pasting the exact code I have used, placeOrder() is not working for any of the segments. Kindly check and let me know the issue.
I have checked it in the account and got to know that the orders are not being displayed on the website.

@admin Thank you for sharing the link.
It seems I have used the right symboltoken while placing an options buy order. I get null orderId while placing the order, Could you tell me what went wrong?

1. I have been trying to place a ROBO order for NIFTY 24JUN 14200PE, I tried that many times but it's not going through. Also, I am getting a null return to a variable OrderId instead of an error message, which could state the issue.

2. I also had to struggle to get the symbol token for the same trading symbol stated above. How can I get a list of all the symbol tokens programmatically?

Attaching a screenshot of the params used. Kindly check the issue and let me know.

Note: checked my order book manually, the order didn't go through.

Hello Team SmartAPI,

I placed a bracket order using placeOrder() function, after which I wanted to check my order book using orderBook() function.

The function is giving me an internal error, which can be seen in the screenshot attached.

I checked the error code 'AB2001' stating: Internal Error, Please try after some time.
While on the web browser I can check my order book.

How often this problem occurs? Should I even rely on SmartApi of AngleBroking for my FinTech App development?

I am looking for an honest answer.

Thanks!