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    • K
      kamlarpanchal last edited by kamlarpanchal

      Re: Not able to login

      I am also facing same issue. My account is new account created online on 12-06-2021. Please check client code P370231

      GenerateSession returned response with INVALIDA USER ID OR PASSWORD

      {
      "status": false,
      "message": "YOUR USER ID OR PASSWORD IS INVALID",
      "errorcode": "AB1007",
      "data": null
      }

      A 1 Reply Last reply Reply Quote 0
      • A
        admin @kamlarpanchal last edited by

        HI @kamlarpanchal Kindly fill the form
        https://docs.google.com/forms/d/e/1FAIpQLSdgpCiDhSBa_bsKsec002e9unbeQkipOLFAKW7DzPvmiowsaw/viewform

        K 1 Reply Last reply Reply Quote 0
        • K
          kamlarpanchal @admin last edited by

          @admin Form is filled and submitted

          1 Reply Last reply Reply Quote 0
          • K
            kamlarpanchal last edited by

            @admin Please let me know once migration is done.

            A 1 Reply Last reply Reply Quote 0
            • A
              admin @kamlarpanchal last edited by

              Hi @kamlarpanchal said in Invalid USER and Password:

              @admin Please let me know once migration is done.

              Post your client id here.

              1 Reply Last reply Reply Quote 0
              • K
                kamlarpanchal last edited by

                @admin This is my client ID : P370231

                FYI. Form was already filled 2 days back.

                A 1 Reply Last reply Reply Quote 0
                • A
                  admin @kamlarpanchal last edited by

                  Hi @kamlarpanchal said in Invalid USER and Password:

                  @admin This is my client ID : P370231
                  FYI. Form was already filled 2 days back.

                  You account is migrated.

                  1 Reply Last reply Reply Quote 0
                  • K
                    kamlarpanchal last edited by

                    @admin

                    I have tried with postman to verify. It says "Your Login ID or password is invalid"

                    Now it is blocked. Please help on this.

                    {
                    "status": false,
                    "message": "User Is Blocked",
                    "errorcode": "AB1007",
                    "data": null
                    }

                    1 Reply Last reply Reply Quote 0
                    • K
                      kamlarpanchal last edited by

                      @admin I have discussed with Support. Issue is resolved now.

                      A 1 Reply Last reply Reply Quote 0
                      • A
                        admin @kamlarpanchal last edited by

                        HI @kamlarpanchal ok

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