Websocket/Ticker issue
-
I am getting the following response for websocket connection using Java :
ticker data : [{"msg":"cn","task":"cn","ak":"nk"}]
ticker data : [{"msg":"mw","task":"mw","ak":"nk"}]
ticker data : [{"msg":"hb","task":"hb","ak":"nk"}]
ticker data : [{"msg":"hb","task":"hb","ak":"nk"}]
ticker data : [{"msg":"hb","task":"hb","ak":"nk"}]After this it gets disconnected.
How do I resolve this issue? -
Hi @rishi Our team is working on this we will keep you updated.
-
@admin i am also facing the same issue from today within 2 to 5 minute
error message is
Error info: Connection to remote host was lost. Connection to remote host was lost.something from the backend has problem for handling the client ?
-
@admin Hello admin,
The ticker service gets disconnected after sometime. There is a workaround by again connecting back to the ticker service. But this is not a solution as I miss a few ticks which results in a slight inconsistent candle data. Apart from this issue the smart api is working good.
-
@admin Please let me know when this is fixed.
Regards. -
Hi @rishi we will update you once this is fixed.
-
hi @rishi The above issue is resolved.
-
@admin Thanks.
