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    Websocket/Ticker issue

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    • rishi
      rishi last edited by rishi

      I am getting the following response for websocket connection using Java :
      ticker data : [{"msg":"cn","task":"cn","ak":"nk"}]
      ticker data : [{"msg":"mw","task":"mw","ak":"nk"}]
      ticker data : [{"msg":"hb","task":"hb","ak":"nk"}]
      ticker data : [{"msg":"hb","task":"hb","ak":"nk"}]
      ticker data : [{"msg":"hb","task":"hb","ak":"nk"}]

      After this it gets disconnected.
      How do I resolve this issue?

      A 1 Reply Last reply Reply Quote 0
      • A
        admin @rishi last edited by

        Hi @rishi Our team is working on this we will keep you updated.

        N T rishi 3 Replies Last reply Reply Quote 0
        • N
          nahas_n @admin last edited by nahas_n

          @admin i am also facing the same issue from today within 2 to 5 minute

          error message is
          Error info: Connection to remote host was lost. Connection to remote host was lost.

          something from the backend has problem for handling the client ?

          1 Reply Last reply Reply Quote 0
          • T
            theVishal @admin last edited by

            @admin Hello admin,

            The ticker service gets disconnected after sometime. There is a workaround by again connecting back to the ticker service. But this is not a solution as I miss a few ticks which results in a slight inconsistent candle data. Apart from this issue the smart api is working good.

            1 Reply Last reply Reply Quote 0
            • rishi
              rishi @admin last edited by

              @admin Please let me know when this is fixed.
              Regards.

              A 1 Reply Last reply Reply Quote 0
              • A
                admin @rishi last edited by

                Hi @rishi we will update you once this is fixed.

                A 1 Reply Last reply Reply Quote 0
                • A
                  admin @admin last edited by

                  hi @rishi The above issue is resolved.

                  rishi 1 Reply Last reply Reply Quote 0
                  • rishi
                    rishi @admin last edited by

                    @admin Thanks.

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