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    Issues with placing orders via Angel One API (Cautionary stocks / Symbol-token mismatch)

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    • J
      jayagogwani last edited by

      Hello Angel One Support Team,

      I am facing repeated issues while placing orders through the Angel One API for certain stocks, such as IDEA-EQ (symbol token: 14366) on NSE.

      The API sometimes returns the following errors even when all details are correctly filled:
      1. "The order cannot be processed as the token is categorised under cautionary listings by the exchange."
      2. "Entered trading symbol and symbol token is mismatch" (AB1019)

      I would like to understand:
      1. Why certain stocks are categorized under cautionary listing and if they will be tradable in the future.
      2. Why the symbol-token mismatch occurs even when the correct symbol and token are used.
      3. If there is any way to programmatically check both the cautionary status and correct symbol-token mapping before placing an order via API to avoid these failures.

      Request you to provide guidance or resolution so that these repeated order issues can be avoided.

      Thank you,
      Jaya Gogwani
      Client ID: J241150
      Email: jayagogwani1730@gmail.com

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      • A
        admin last edited by

        @jayagogwani

        The order cannot be processed as the token is categorised under cautionary listings by the exchange. - This error is due to an exchange requirement. This comes for the stocks specified by the exchange in its daily file - 'Surveillance Indicator new'.

        Entered trading symbol and symbol token is mismatch - This error is due to mismatch in the trading symbol and the token that you are using in the API request. You can confirm the symbol token and symbol name via https://margincalculator.angelone.in/OpenAPI_File/files/OpenAPIScripMaster.json

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        • J
          jayagogwani @admin last edited by

          @admin Thanks for the reply...the link and the suggestion which you provided to me provided already we have done. Still we are getting mismatch error. Please find the below message which we are receiving
          "data": null,
          "isSuccess": true,
          "errorMessage": "The order cannot be processed as the token is categorised under cautionary listings by the exchange."
          },

          Where i can find " Surveillance Indicator new" api to fetch daily data ...So that we can put it in our application

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