Issue with Candle Data API – Error Code AB1004


  • Dear Team,

    I am using a direct axios in javascript to fetch candle data for multiple symbols as part of a daily backfill process. While making requests within the documented rate limit (3 requests per second), I frequently encounter the following error:

    CopyEdit
    {
    message: "Something Went Wrong, Please Try After Sometime",
    errorcode: "AB1004",
    status: false,
    data: null
    }
    This issue typically occurs when fetching data for multiple symbols or frequent request say every 1or 5 mins. Notably, even after retrying failed requests after a delay, the same error persists.

    Could you please help investigate the cause and suggest any recommendations or adjustments needed from our end to ensure stable data retrieval?

    Can you check Please