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    Error while placing orders

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    • L
      laxm last edited by

      Hello Team,

      We're frequently receiving errors while placing the orders. The algo looks running smooth till the event is triggered. Once the event is triggered order placement fails. If we restart manually then it get's placed. Below is the error.

      orderResponse= self._postRequest("api.order.place", params)['data']['orderid']
      TypeError: 'NoneType' object is not subscriptable

      Please resolve this at the earliest possible.

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      • A
        admin @laxm last edited by

        Hi @laxm

        Please share more details about the issue.

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        • G
          garry07396 last edited by

          Hi @admin, even i am facing this issue since 16 Nov. When first time algo places order there is error, but when i restart & try again, It works fine

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          • L
            laxm last edited by laxm

            Faced the issue again today. Please see below error

            Traceback (most recent call last):
            File "<string>", line 79, in <module>
            File "C:\Users\Administrator\AppData\Local\Programs\Python\Python310\lib\site-packages\smartapi\smartConnect.py", line 290, in placeOrder
            orderResponse= self._postRequest("api.order.place", params)['data']['orderid']
            TypeError: 'NoneType' object is not subscriptable

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            • A
              admin @laxm last edited by

              HI @laxm

              We have checked order placement and it's working properly. Request you to please help us the the steps to re-produce the issue.

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              • L
                laxm last edited by

                Hi @admin, as stated earlier it doesn't work sometimes. Faced this issue again at 10:50AM today. Below is the error :

                File "<string>", line 77, in <module>
                File "C:\Users\Administrator\AppData\Local\Programs\Python\Python310\lib\site-packages\smartapi\smartConnect.py", line 290, in placeOrder
                orderResponse= self._postRequest("api.order.place", params)['data']['orderid']
                TypeError: 'NoneType' object is not subscriptable

                Btw I'm using ROBO order.
                After the error if I restart the order goes fine. Please let me know what else is required from my end.

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                • L
                  laxm last edited by

                  @admin Faced the same issue again today. Please solve this issue as soon as possible.

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                  • L
                    laxm last edited by

                    Hi @admin, any update on this?
                    Today received the similar error again around 3:14 pm. This is not for a ROBO order, but an 'INTRADAY' order with variety as 'NORMAL'. Please see the below screenshot of error.

                    0dd2636c-2768-4f53-8d9a-da57cdb375ce-image.png

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                    • L
                      laxm last edited by

                      @admin @administrators @admin123

                      Can someone reply on this?

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                      • A
                        admin @laxm last edited by

                        HI @laxm

                        We have checked order placement and it's working properly. Request you to please review your code and order params.

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                        • L
                          laxm @admin last edited by

                          Hi @admin

                          I see different responses for different posts on the same issue. On one post it's said as due to wrong variety parameter and on another post it was replied as due to invalid session. Please clarify on this as I'm facing the same error regularly.

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                          • L
                            laxm last edited by

                            Hello @admin and support team,

                            This is pending from few months and still no response. Is this forum operational?

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