Login and Order placement Issue

[nunmp]

@admin

Hello Admin, Issues from api are too frequent from last 3 days,

1. login issue and after login authentication is getting failed

File "smartapi\smartConnect.py", line 239, in generateSession
TypeError: 'NoneType' object is not subscriptable

2. nonetype reponse while placing order

Below are the threads from fellow traders

Date : 31-10-2022

• 1. https://smartapi.angelbroking.com/topic/2985/any-type-of-order-getting-placed-by-anyone
• 2. https://smartapi.angelbroking.com/topic/3041/getting-error-on-place-order/11

Date: 1-11-2022

• 1. https://smartapi.angelbroking.com/topic/3041/getting-error-on-place-order/13
• 2. https://smartapi.angelbroking.com/topic/3041/getting-error-on-place-order/10

Date: 2-11-2022

• 1. https://smartapi.angelbroking.com/topic/3132/error-invalid-session-or-session-is-expired-please-re-login-jwtoken-is-valid-and-get-orderbook-tradebook-but-can-not-place-trade
• 2. https://smartapi.angelbroking.com/topic/1293/ab1010-invalid-session-or-session-is-expired-please-re-login/36

Expecting a permanent solution from the team.
Thanks

[nunmp]

Date 15-11-2022

Error: HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)

Below are the threads from fellow traders

1. https://smartapi.angelbroking.com/topic/3365/timeout-starting-10-01am
2. https://smartapi.angelbroking.com/topic/3371/api-is-not-working
3. https://smartapi.angelbroking.com/topic/3366/api-down-from-past-15-mins-15-nov-2022

[admin]

Hi @nunmp , we are working to resolve this. Regret the inconvenience caused.

[admin]

Hi @nunmp
Unfortunately it took us longer than expected to debug and resolve the issue today. The reason is one of our outgoing internet links had an issue where packets were getting dropped causing the issue. This link generally has low traffic and therefore the issue was not noticeable outright until we tested and isolated each link separately. We are working with the ISP on the reason for failure and also on improving out monitoring of the links.

[nunmp]

Faced Issue in login and API calls(ltp , orderBook()) at 13:01:00

Below are the threads from Fellow traders

1. https://smartapi.angelbroking.com/topic/3623/ltp-exceptions-or-position-check-exception-error-frequently

[Mnagesh]

@nunmp yes we are getting frequent issues . So I stopped my algo . And running it similar to paper trade today .