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    Missing index data in live websocket feed

    NodeJS SDK
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    • T
      theVishal last edited by

      Hello @admin

      While trading during live market hours, the feed data in websocket is missing LTP tick data for index although I get LTP tick data for options. For a few minutes there is no LTP tick data and I am not able to form candles. The issue gets resolved automatically in a couple of minutes. But this is unacceptable to have no index data for a few minutes. This is occurring very frequently nowadays. Please fix this issue ASAP. Today I made a loss on a winning trade just because I was getting empty tick data. I am having to manually keep an eye on my open positions and manually sell them. This is very frustrating. Please fix it ASAP. I do not want missing data for indexes.

      Thanks,
      Please comment if further clarifications are required from my end.

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      • T
        theVishal last edited by

        @admin

        I narrowed the issue down. This issue only starts happening after I disconnect a previously running script and resubscribe to a new script. But some days this issue does not happen at all even when I resubscribe to multiple scripts during the day. Clearly this is an issue from angle one's end.

        Please respond with a solution.

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        • T
          theVishal last edited by

          @admin

          please respond.

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          • F
            fkuhic last edited by

            @geometry dash I am also facing same problem is this solved?

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