HeartBeats Failed

rahul4019

2021-06-01 10:55:23.634091 : Start task in the background
{'task': 'hb', 'channel': '', 'token': '092017127', 'user': 'X63314', 'acctid': 'X63314'}```
hello @admin, 
I am not getting tick data except the above response.
could you please paste your sample code for the same.

rahul4019

@admin any update on this?

@rajanprabu are you able to test websocket streaming?

admin

Hi @PandaTrade can you mail us your request and response.

Surya 1

@PandaTrade

Im using an older SDK for production. Didnt get time to test the new one. But I face Heartbeat failure message twice today.

admin

Hi @rajanprabu try with this example its already available in read me file kindly update your sdk to 1.2.7.
from smartapi import SmartWebSocket

feed_token=092017047

FEED_TOKEN="YOUR_FEED_TOKEN"
CLIENT_CODE="YOUR_CLIENT_CODE"

token="mcx_fo|224395"

token="mcx_fo|226745&mcx_fo|220822&mcx_fo|227182&mcx_fo|221599"

task="mw" # mw|sfi|dp

ss = SmartWebSocket(FEED_TOKEN, CLIENT_CODE)

def on_message(ws, message):
print("Ticks: {}".format(message))

def on_open(ws):
print("on open")
ss.subscribe(task,token)

def on_error(ws, error):
print(error)

def on_close(ws):
print("Close")

Assign the callbacks.

ss._on_open = on_open
ss._on_message = on_message
ss._on_error = on_error
ss._on_close = on_close

ss.connect()

Surya 1

@admin

Taking a new SDK live is very risky ( I learned my lesson in the past ). When real money is involved I cant take any risk. I will do my testing for a week before I move this to production. When I get time I will test it..

Thanks

rahul4019

@admin
I get this status when i read the data .i.e return of the obj.generatesession
datais={'status': False, 'message': 'User Is Blocked', 'errorcode': 'AB1007', 'data': None}

rahul4019

@admin
Could you please tell me why is the user blocked here.

rahul4019

@admin
Do not bother it is working fine now.
HAd to reset my password

admin

Hi @PandaTrade ok .