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    Orderbook is down. Issues with websocket.

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    • C
      c_harish last edited by

      @admin websocket facing frequent HB failures. Orderbook is also down. Fix them.

      ***** STORE NOTIF: While feteching order_book
      ***** STORE NOTIF: HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Read timed out. (read timeout=7)
      ***** STORE NOTIF: While feteching order_book
      
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      • L
        lakshmi_73 last edited by lakshmi_73

        @admin Internal Server Error

        smartapi.smartExceptions.DataException: Couldn't parse the JSON response received from the server: b'<html>\r\n<head><title>500 Internal Server Error</title></head>\r\n<body bgcolor="white">\r\n<center><h1>500 Internal Server Error</h1></center>\r\n<hr><center>nginx/1.14.0 (Ubuntu)</center>\r\n</body>\r\n</html>\r\n'

        requests.exceptions.SSLError: HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/auth/angelbroking/user/v1/loginByPassword (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:1131)')))

        Kindly fix ASAP.

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        • C
          c_harish @c_harish last edited by c_harish

          @admin

          ***** STORE NOTIF: HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/secure/angelbroking/order/v1/getOrderBook?%7B%7D (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:1125)')))
          
          
          ***** STORE NOTIF: Couldn't parse the JSON response received from the server: b'<html>\r\n<head><title>500 Internal Server Error</title></head>\r\n<body bgcolor="white">\r\n<center><h1>500 Internal Server Error</h1></center>\r\n<hr><center>nginx/1.14.0 (Ubuntu)</center>\r\n</body>\r\n</html>\r\n'
          
          
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          • A
            admin @c_harish last edited by

            HI @c_harish This has been reported we will test it and update you.

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            • G
              garry07396 last edited by

              Yes facing same issue

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              • A
                admin @garry07396 last edited by

                HI @garry07396 @c_harish @lakshmi_73 This has been resolved.

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                • S
                  StocksDeveloper @lakshmi_73 last edited by

                  @lakshmi_73 We also see these errors:

                  2021-09-15 14:32:44.855 ERROR 14199 --- Login  : [G153108 : G153108]: Angel error: Access denied because of exceeding access rate
                  
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                    admin @StocksDeveloper last edited by

                    HI @StocksDeveloper This has been reported we will update you.

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                    • G
                      garry07396 @admin last edited by

                      @admin thanks alot

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                      • C
                        c_harish @admin last edited by

                        @admin facing same issues again. please fix before squareoff time.

                        HARISH While feteching order_book
                        ***** STORE NOTIF: HARISH HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/secure/angelbroking/order/v1/getOrderBook?%7B%7D (Caused by SSLError(SSLEOFError(8, 'EOF occurred in violation of protocol (_ssl.c:1125)')))
                        
                        
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                          admin @c_harish last edited by

                          HI @c_harish This has been reported we will update you asap.

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                          • A
                            admin @admin last edited by

                            HI @c_harish @garry07396 @lakshmi_73 @StocksDeveloper This issue has been resolved kindly check.

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                            • C
                              c_harish @admin last edited by

                              @admin Thanks. Was fixed a few minutes before auto square off.

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