Login problem
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Hi @sd75patel If you hold an account under sb(we will check that) we need to take consent from your sb once we receive that we will migrate the account.
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@admin u mean my account with change sb bcz i am already a sb
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@sd75patel if it change my sb then i dont need to migrate cancel my request
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HI @sd75patel No dear it wont change we will just take consent for those ids which are under sb. As you mentioned you are already a sb we will migrate it by EOD.
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@admin ok got it
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@admin still it not migrate. how long does it take?
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Hi @sd75patel it takes 12 to 48 hours we will update you once migrated
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Please migrate my id i am unable to login.
ID SSNAM1062
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Hi @ankitj259 said in Login problem:
we have noted the request please note post migration you wont be able to acess Speed Pro -
@admin but why i am unable to login, till today morning it worked fine for me.
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@admin ok
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Hi @ankitj259 migration of account and unable to login are two different things you need to migrate account if you want to acess SmartApi but if you are unable to login then you need to contact normal customer care to resolve login issue.
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@admin ok in that case i do not want to migrate, please resolve my login issue, which i am seeing from morning.
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Hi @ankitj259 please call customer care executive.
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@admin ok
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@admin my id s129160 still not migrated. its more then a week.
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Please Migrate My Account My Angel id is ( S708924 )
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Hi @sd75patel said in Login problem:
@admin my id s129160 still not migrated. its more then a week.
your account was migrated on 4th may.
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please migrate my account my id j61061
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HI @jai-pal Kindly fill form below to migrate your account
https://docs.google.com/forms/d/e/1FAIpQLSdgpCiDhSBa_bsKsec002e9unbeQkipOLFAKW7DzPvmiowsaw/viewform