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    not receiving market data for both equities and indices

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    • A
      adhiraj last edited by

      I am able to authenticate and connect to SmartWebSocketV2, but I am receiving no market-data ticks for both NSE equities and NSE indices.

      Please check and enable WebSocket market-data entitlement (LTP/FULL) for my SmartAPI account, including NSE equity and NSE index feeds.

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      • A
        adhiraj @adhiraj last edited by adhiraj

        @adhiraj Hello SmartAPI Team,

        Client ID: aacc823236
        API Key: CTDA8ipk

        I am able to authenticate successfully and connect to SmartWebSocketV2, but I am receiving no market-data ticks for any instrument.

        Please enable WebSocket market-data entitlement for my SmartAPI account for the following exchanges and segments:

        • NSE Index (NIFTY, BANKNIFTY, FINNIFTY, MIDCPNIFTY)
        • BSE Index (SENSEX)
        • NSE Equity (for stock scanning)

        WebSocket connection is successful, subscriptions are sent, but no ticks are received in both LTP and FULL (MW) modes.

        Kindly check and enable the required backend permissions.

        Thank you.

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        • A
          adhiraj last edited by adhiraj

          @admin Gentle reminder — awaiting confirmation on WebSocket market-data entitlement for my SmartAPI account.

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          • A
            adhiraj @adhiraj last edited by

            @admin “Please confirm that WebSocket market-data entitlement is enabled and auth ACK is allowed for my account.”

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            • A
              algo_trading_50 @adhiraj last edited by

              @adhiraj Once you create a SmartApi app, all permissions are activated and there is no further need of activation of any market feed specific access.

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