SmartWebSocketOrderUpdate is not giving order updates placed using mobile app

aakash2610

I am using python sdk version 1.4.8. Added my code below. Websocket is getting connected properly.

AUTH_TOKEN = authToken
API_KEY = api_key
CLIENT_CODE = clientId
FEED_TOKEN = feedToken

client = SmartWebSocketOrderUpdate(AUTH_TOKEN, API_KEY, CLIENT_CODE, FEED_TOKEN)
client.connect()

Response:

[I 240514 22:55:36 smartWebSocketOrderUpdate:38] Connection opened
[I 240514 22:55:36 smartWebSocketOrderUpdate:32] Received message: {"user-id": "xxxxxxx","status-code": "200","order-status": "AB00","error-message": "","orderData": {"variety": "","ordertype": "","ordertag": "","producttype": "","price": 0.0,"triggerprice": 0.0,"quantity": "0","disclosedquantity": "0","duration": "","squareoff": 0.0,"stoploss": 0.0,"trailingstoploss": 0.0,"tradingsymbol": "","transactiontype": "","exchange": "","symboltoken": "","instrumenttype": "","strikeprice": 0.0,"optiontype": "","expirydate": "","lotsize": "0","cancelsize": "0","averageprice": 0.0,"filledshares": "","unfilledshares": "","orderid": "","text": "","status": "","orderstatus": "","updatetime": "","exchtime": "","exchorderupdatetime": "","fillid": "","filltime": "","parentorderid": ""}}
[I 240514 22:55:56 smartWebSocketOrderUpdate:32] Received message: b'\x00'
[I 240514 22:56:06 smartWebSocketOrderUpdate:32] Received message: b'\x00'
[I 240514 22:56:16 smartWebSocketOrderUpdate:32] Received message: b'\x00'
[I 240514 22:56:26 smartWebSocketOrderUpdate:32] Received message: b'\x00'
[I 240514 22:56:36 smartWebSocketOrderUpdate:32] Received message: b'\x00'
[I 240514 22:56:46 smartWebSocketOrderUpdate:32] Received message: b'\x00'
[I 240514 22:56:56 smartWebSocketOrderUpdate:32] Received message: b'\x00'
[I 240514 22:57:06 smartWebSocketOrderUpdate:32] Received message: b'\x00'

When I am placing an order using app on same account, there is no update received on this socket. Is there any issue with code or is there any limitation of order status websocket that I am missing out on?

Moderator_3

Hello @aakash2610
Can you please confirm like is there any open order is present at that time
Regards,
SmartAPI Team

vishwendramore

@Moderator_3 Is there any update? I am also facing the same issue. placed order and cancelled order is not reflected in smartwebsocketorderupdate.

lgupta1

I am facing the same issue.
I have created an after marker order (AMO) and have done some updates to it for testing. But on the websocket I do not get any message indicating that an order has been created or modified.