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    • R
      RK123 last edited by

      Hello,
      we are placing orders through API WebSocket, yesterday when we placed an order, we got an order response from Angelone order WebSocket after 3-4 min, this thing happened almost 2-3 times, and the time of response increased. I am sharing the order id, please update me as soon as possible.
      Thanks.

      order id - 240620000101898, 240620000124622.

      M 1 Reply Last reply Reply Quote 1
      • M
        Moderator_1 @RK123 last edited by

        Hello @RK123 ,

        Are you doing any preprocessing on the data received via websocket? this is o e of the reasons for slow response time. Please do data parsing after the response has been received. if this issue still persists, let us know.

        Regards
        SmartAPI Team

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        • R
          RK123 last edited by

          I am doing same pre-processing from past 8 months. I have not encountered such issue till date. Suddenly, this happened, but for other angelone accounts, this issue did not replicated. Please go through you logs, because till now your response latency was 500ms. but suddenly it reached to 5 mins. please update me, when the actual is addressed.
          thanks.

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          • M
            Moderator_1 @RK123 last edited by

            Hi @RK123,
            We will check this with our tech team and let you know.

            Regards
            SmartAPI Team

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