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    Place order not responding till 15seconds

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    • P
      PareshBhatiya last edited by

      Dear Team

      Since last 4-5 days place order and order book API is not responding.
      Once we call place order API then we are not getting any response from API.
      Please check below API response for client code: L69877

      Order Time: 11:35 AM

      API Request
      {"variety":"NORMAL","tradingsymbol":"RBLBANK-EQ","symboltoken":"18391","transactiontype":"SELL","exchange":"NSE","ordertype":"MARKET","producttype":"INTRADAY","duration":"DAY","price":0.0,"squareoff":0.0,"stoploss":0.0,"quantity":186}

      API Response
      The operation has timed out

      API should respond within milliseconds but it is taking too much time to respond that's why we are getting "The operation has time out" response.

      All clients are facing this issue.

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      • P
        PareshBhatiya @PareshBhatiya last edited by

        @Moderator_1 plz reply on my query.

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        • M
          Moderator_2 @PareshBhatiya last edited by

          Hi @PareshBhatiya

          Apologies for inconvenience caused.
          We are checking on this issue. Will update u as soon as possible

          Thanks & Regards,
          SmartAPI team

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