Unable to fetch the ticks

[Nitin_06]

Getting below response while running the script. Unable to fetch the ticks.

on open
Attempting to resubscribe/reconnect...
In on pong function==> b'\x00'
In on pong function==> b'\x00'
In on pong function==> b'\x00'
In on pong function==> b'\x00'
In on pong function==> b'\x00'

[Moderator_2]

Hi @Nitin_06

Apologies for delayed response.
Websocket streaming is working fine from our end. Please reverify and let us know if the issue still occurs.

Thanks & Regards,
SmartAPI team