Connection error on oracle vm

anurag31

Hi Team/ @admin, I have set up smart api on my local system and it is working fine.
But when I'm trying to connect to smart api from Oracle cloud instance and login, then facing the below error. Connection to all other websites is working fine.

ConnectTimeoutError: (<urllib3.connection.HTTPSConnection object at 0xfffc321909a0>, 'Connection to apiconnect.angelbroking.com timed out. (connect timeout=7)')

Moderator_2

Hi @anurag31

Apologies for inconvenience caused.
We are looking into the issue.

Thanks & Regards,
SmartAPI team

anurag31

Sure @Moderator_2 , sharing full logs for reference

Traceback (most recent call last):
  File "/home/ubuntu/.local/lib/python3.10/site-packages/urllib3/connection.py", line 200, in _new_conn
    sock = connection.create_connection(
  File "/home/ubuntu/.local/lib/python3.10/site-packages/urllib3/util/connection.py", line 85, in create_connection
    raise err
  File "/home/ubuntu/.local/lib/python3.10/site-packages/urllib3/util/connection.py", line 73, in create_connection
    sock.connect(sa)
TimeoutError: timed out

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/home/ubuntu/.local/lib/python3.10/site-packages/urllib3/connectionpool.py", line 790, in urlopen
    response = self._make_request(
  File "/home/ubuntu/.local/lib/python3.10/site-packages/urllib3/connectionpool.py", line 491, in _make_request
    raise new_e
  File "/home/ubuntu/.local/lib/python3.10/site-packages/urllib3/connectionpool.py", line 467, in _make_request
    self._validate_conn(conn)
  File "/home/ubuntu/.local/lib/python3.10/site-packages/urllib3/connectionpool.py", line 1092, in _validate_conn
    conn.connect()
  File "/home/ubuntu/.local/lib/python3.10/site-packages/urllib3/connection.py", line 604, in connect
    self.sock = sock = self._new_conn()
  File "/home/ubuntu/.local/lib/python3.10/site-packages/urllib3/connection.py", line 209, in _new_conn
    raise ConnectTimeoutError(
urllib3.exceptions.ConnectTimeoutError: (<urllib3.connection.HTTPSConnection object at 0x7fc1dadd3700>, 'Connection to apiconnect.angelbroking.com timed out. (connect timeout=7)')

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/local/lib/python3.10/dist-packages/requests/adapters.py", line 486, in send
    resp = conn.urlopen(
  File "/home/ubuntu/.local/lib/python3.10/site-packages/urllib3/connectionpool.py", line 844, in urlopen
    retries = retries.increment(
  File "/home/ubuntu/.local/lib/python3.10/site-packages/urllib3/util/retry.py", line 515, in increment
    raise MaxRetryError(_pool, url, reason) from reason  # type: ignore[arg-type]
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/auth/angelbroking/user/v1/loginByPassword (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7fc1dadd3700>, 'Connection to apiconnect.angelbroking.com timed out. (connect timeout=7)'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/home/ubuntu/TradingBot/AngelOneApiTrading.py", line 244, in <module>
    AngelOneApi().run()
  File "/home/ubuntu/TradingBot/AngelOneApiTrading.py", line 216, in run
    self.login()
  File "/home/ubuntu/TradingBot/AngelOneApiTrading.py", line 51, in login
    data = self.smartApi.generateSession(self.client_id, self.client_pin, totp)
  File "/home/ubuntu/.local/lib/python3.10/site-packages/SmartApi/smartConnect.py", line 236, in generateSession
    loginResultObject=self._postRequest("api.login",params)
  File "/home/ubuntu/.local/lib/python3.10/site-packages/SmartApi/smartConnect.py", line 228, in _postRequest
    return self._request(route, "POST", params)
  File "/home/ubuntu/.local/lib/python3.10/site-packages/SmartApi/smartConnect.py", line 188, in _request
    raise e
  File "/home/ubuntu/.local/lib/python3.10/site-packages/SmartApi/smartConnect.py", line 177, in _request
    r = requests.request(method,
  File "/usr/local/lib/python3.10/dist-packages/requests/api.py", line 59, in request
    return session.request(method=method, url=url, **kwargs)
  File "/usr/local/lib/python3.10/dist-packages/requests/sessions.py", line 589, in request
    resp = self.send(prep, **send_kwargs)
  File "/usr/local/lib/python3.10/dist-packages/requests/sessions.py", line 703, in send
    r = adapter.send(request, **kwargs)
  File "/usr/local/lib/python3.10/dist-packages/requests/adapters.py", line 507, in send
    raise ConnectTimeout(e, request=request)
requests.exceptions.ConnectTimeout: HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/auth/angelbroking/user/v1/loginByPassword (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7fc1dadd3700>, 'Connection to apiconnect.angelbroking.com timed out. (connect timeout=7)'))

suraj.g2

@anurag31 @Moderator_2 ,

Exact same error from last 2 days, even just few min ago got this error. something is really not right from angel end. someone needs to fix it.

anurag31

@Moderator_2 @admin I'm stuck in this for last 15+ days. Any updates?

Moderator_2

Hi @anurag31

Apologies for inconvenience caused. We are looking onto the issue. Will update you as soon as possible.

Thanks & Regards,
SmartAPI team

anurag31

Hi @Moderator_2 @admin @admin123 , This issue is not resolved yet even after 20+ days. This is a complete blocker for us. Can you provide an ETA for this?

Moderator_2

Hi @anurag31

Apologies for the inconvenience caused.
Will share the ETA as soon as possible.

Thanks & Regards,
SmartAPI team

suraj.g2

@anurag31 @Moderator_2 @admin @admin123

Today (25Jan24) new errors every 30Mins whole day along with timeout errors. is there someone to look into these, its been 20 days. seriously?

"2024-01-25, 10:38:23",0,0.0,0,Couldn't parse the JSON response received from the server: b'<html>\r\n<head><title>502 Bad Gateway</title></head>\r\n<body>\r\n<center><h1>502 Bad Gateway</h1></center>\r\n<hr><center>nginx/1.25.1</center>\r\n</body>\r\n</html>\r\n'
"2024-01-25, 10:38:23",0,0.0,0,Couldn't parse the JSON response received from the server: b'<html>\r\n<head><title>502 Bad Gateway</title></head>\r\n<body>\r\n<center><h1>502 Bad Gateway</h1></center>\r\n<hr><center>nginx/1.25.1</center>\r\n</body>\r\n</html>\r\n'
"2024-01-25, 10:38:23",0,0.0,0,Couldn't parse the JSON response received from the server: b'<html>\r\n<head><title>502 Bad Gateway</title></head>\r\n<body>\r\n<center><h1>502 Bad Gateway</h1></center>\r\n<hr><center>nginx/1.25.1</center>\r\n</body>\r\n</html>\r\n'

anurag31

@Moderator_2 @admin Still stuck with the same issue. I'm not even able to reach angelone api endpoint from oracle instance.

Moderator_2

Hi all,

Apologies for inconvenience caused.
We are working on the issue, will let you know once it is fixed.

Thanks & Regards,
SmartAPI team

chetansuri

@admin any reason this doesn't work on Oracle cloud server. I am also using oracle cloud and code didn't work however it works perfectly in local server. It even runs on Linode cloud but not on oracle cloud. Any workaround we can do for this.

Is there any workaround we can do to run these on Oracle cloud servers.

techbytecache

@Moderator_2 Even after two months issue persists. Why don't you shut down API service if cannot make it work?

2024-03-11 14:45:47 **Outer Loop Exception occured HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/secure/angelbroking/order/v1/getOrderBook?%7B%7D (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x000001C569090890>, 'Connection to apiconnect.angelbroking.com timed out. (connect timeout=7)'))
HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/secure/angelbroking/order/v1/getOrderBook?%7B%7D (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x000001C569090890>, 'Connection to apiconnect.angelbroking.com timed out. (connect timeout=7)'))
HTTPSConnectionPool(host='apiconnect.angelbroking.com', port=443): Max retries exceeded with url: /rest/secure/angelbroking/order/v1/getOrderBook?%7B%7D (Caused by ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x000001C569090890>, 'Connection to apiconnect.angelbroking.com timed out. (connect timeout=7)'))
Traceback (most recent call last):
  File "C:\Users\Administrator\AppData\Local\Programs\Python\Python311\Lib\site-packages\urllib3\connection.py", line 200, in _new_conn
    sock = connection.create_connection(