WebSocket 2.0 Streaming is not sending live price and concerns on the Angel API support team

[ckatangelapi]

@admin ,@administrators
WebSocket 2.0 Streaming is not sending live price ticks, please resolve asap.

I have few queries

1. Is your IT team is doing proper release plan ? if yes, when will be the official release for "WebSocket 2.0 Streaming API"
2. For any API/ ticker issues like this who will resolve this quickly? is there any support team ?, if yes give contact details , in case no how to trust on your API?
3. I was using previous websocket connection ( not WebSocket 2.0 Streaming ) , I was running few algos and suddenly few months back it stopped working because of your url/api changes, now how algo traders would come to know about your changes here I was struggling to resolve thinking that there was some issue with my code.

**Concerns and how to trust angel API in future ?

1. Your IT team has no proper process.
2. No proper release plans for enhancements.
3. No quick support.
4. No notifications for any code releases/enhancements.**

Give your comments on above queries.