Getting below response

{
"message": "Request Timeout",
"status": 500
}

F.E getRMS, getPosition, getOrderBook, etc.

@admin

Request:

{
exchange: 'NSE',
symboltoken: "16678",
interval: "FIFTEEN_MINUTE",
fromdate: "2021-09-01 10:45",
todate: "2021-09-01 11:15"
}

Response: null

This happens for 29 stocks in nifty50

16672, 12740, 12458, 12492, 12220, 12713, 12431, 17966, 12429, 12567, 12821, 16678, 20377, 12825, 12752, 12299, 12857, 12275, 12436, 12524, 12895, 14980, 12430, 12820, 470, 12817, 12641, 12443, 12259

@admin

Since past 2 days get candle data was unstable (Working for some stocks and some not working), I'm facing lots of issues in get candle & web socket streaming since 30-08-2021, Something screwed up on your end.
Kindly spot those glitch ASPS, Thanks in advance

@admin
Web socket feed was highly unstable since yesterday (30-08-2021)
My service listens to Nifty50 stocks realtime data, Which was works fine till last Friday (27-08-2021).

Some of the changes I noticed:
I'm getting nc (change), v (volume), ap (avg price) for some stocks and some didn't.

f.e
{
ap:'783.09'
bp:'784.90'
bq:'374'
cng:'00.95'
c:'784.05'
bs:'252'
lo:'778.40'
ltp:'785.00'
ltq:'1'
ltt:'31/08/2021 12:19:18'
name:'sf'
nc:'00.1212'
sp:'785.00'
tbq:'455315'
tk:'5900'
to:'4018939258.95'
tsq:'702678'
v:'5132155'
}

{
e:'nse_cm'
ltp:'1183.45'
ltq:'9'
ltt:'NA'
name:'sf'
tk:'21808'
}

Out of 50 only 18 stocks getting full data, remaining not

@admin
Unable to get candle data for nifty & banknifty

Request Sample:
{
"exchange": "NSE",
"symboltoken": "26000",
"interval": "FIFTEEN_MINUTE",
"fromdate": "2021-08-27 09:15",
"todate": "2021-08-27 09:45"
}
{
"exchange": "NSE",
"symboltoken": "26009",
"interval": "FIFTEEN_MINUTE",
"fromdate": "2021-08-27 09:15",
"todate": "2021-08-27 09:45"
}

Both returns empty, Could you please suggest me the right way to do it

@admin Could you please help me with this? To exit position brought via robo order

@admin I tested above use case

1. Placing buy against sell or sell against buy is not exiting the open position (Brought by Robo).
2. Tried to cancel the pending/open target & stoploss orders (Robo), Which returns the status SUCCESS but the orders are still open not cancelled.

@admin
Lets say I want to exit a position manually which is brought by robo order (target & stoploss order are still pending).

1. If I place buy order against sell order or sell against buy, Will it exit open position?
2. If yes, what will happen to the pending target & stoploss order?
3. Will it cancelled automatically or should I cancel it manually?

@admin Any update on this issue?

I've placed an ROBO order

Request:
{
"variety": "ROBO",
"exchange": "NSE",
"ordertype": "LIMIT",
"producttype": "INTRADAY",
"symboltoken": "1363",
"tradingsymbol": "HINDALCO-EQ",
"transactiontype": "BUY",
"price": 457.85,
"squareoff": 2.29,
"stoploss": 2.29,
"quantity": 1,
"duration": "DAY"
}

As per my request the target & stoploss was 2.29 Rs. but the actual order has 0.05 Rs. as target, I'm not sure what went wrong, Attaching order_id for your reference

Parent Order: 210729000712475
Child Orders: 210729000715730, 210729000715731